Alexandra Simon
Menasha
Summary
Motivated hard working scholar that enjoys a challenge and learning new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Costumer Service
Scoop & Roll Ice Cream/ Freedom Road Boutique
01.2025 - Current
- Create a positive experience for all costumer.
- Help costumers throughout their time in the store.
- Ensure cash is accounted for and store is closed properly.
Respite Care Nanny
Keli Coons
08.2024 - Current
- Provided nurturing care for children, ensuring safety and well-being at all times.
- Managed daily routines to maintain structure and consistency for children.
- Enhanced problem solving skills by fixing issues that arise.
- Respond to medical needs to clients in a timely manner.
Camp Counselor
Camp Lakotah
05.2024 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Manage company brand and run social media.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Practice patients with children of all ages.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Lifeguard during swim time, ensuring safety of all in the water.
- Administer first aid when necessary.
- Promoted to Program Director and will be in charge of all staff in summer 2025.
Cart Associate
High Cliff Golf Course and Event Center
05.2021 - Current
- Improved customer satisfaction by efficiently gathering golf carts and cleaning them in a timely manner.
- Upheld company policies regarding cart usage, monitoring patron activity to prevent misuse.
- Displayed adaptability by readily taking on additional responsibilities when necessary to support overall store operations.
- Train new employees on the daily operations of the golf course.
- Direct customers around the course.
- Offer a kind presence when helping costumers and working with coworkers.
Line Server
Qdoba Eats
10.2023 - 02.2024
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Offer a positive experience for all costumers in the building.
Education
High School Diploma -
Appleton East High School
Appleton, WI05-2025
Skills
- Excellent customer service
- Customer service understanding
- Leadership skills
- Patience
- Collaboration
- Teamwork
- Remain composed under pressure
- Strong communicator
- Positive thinker
- Problem solver
- Relationship builder
- Critical thinker
Accomplishments
- 3 Time International DECA Competitor.
- Second team all conference golfer.
- Microsoft Power point and word certified.
Certification
- Red Cross CPR Certification
- Red Cross Lifeguard Certification
Timeline
Costumer Service
Scoop & Roll Ice Cream/ Freedom Road Boutique
01.2025 - Current
Respite Care Nanny
Keli Coons
08.2024 - Current
Camp Counselor
Camp Lakotah
05.2024 - Current
Line Server
Qdoba Eats
10.2023 - 02.2024
Cart Associate
High Cliff Golf Course and Event Center
05.2021 - Current
High School Diploma -
Appleton East High School