Alexandra Sinyavskaya

Golf simulator management, customer service, food preposition and delivery, stocking inventory, club care, guest management.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Inventory, customer service, money management, store set up, product display, social media management.

• Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
• Provided wardrobe consultations for special events or seasonal updates, helping clients look their best while staying within budget constraints.
• Assisted in creating custom clothing orders based on specific client requirements such as fabric selection or sizing adjustments.
• Handled complex requests such as locating hard-to-find items or sourcing products from international markets.
• Developed strong relationships with retailers, securing exclusive discounts and promotions for clients.
• Maintained a high level of product knowledge across various industries to provide expert advice to clients in diverse fields.
• Educated clients about current fashion trends and provided guidance on incorporating them into their existing wardrobe.

Running social media, creating content, content planning (1-2 month ahead), creating story, reels, pictures and videos.

Writing business plans for hotels and restaurants, managing floor plans and equipment.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Greeting restaurant customers and supervising the wait staff.

• Greeted guests, sat at tables and brought orders to assist front of house staff.
• Designed overall floorplans and coordinated modifications for events and special reservations.
• Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
• Implemented training program for front of house staff to maintain high standards of customer service.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Oversaw food preparation and monitored safety protocols.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.