Alexandra Smith
Sherman,TX
Summary
Experienced professional with a solid background in foodservice and customer service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
6
6
years of professional experience
Work History
Insurance Consultant/Office Representative
State Farm
Pottsboro, TX
02.2023 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
Billing Clerk
Clean Marine
Pottsboro, United States
12.2021 - 02.2023
- Processed invoice payments and recorded information in Quickbooks online.
- Managed all payments processing, invoicing and collections tasks.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Processed and sent invoices, adjustments and credit memos to customers.
- Monitored past due accounts and pursued collections on outstanding invoices.
Bartender
RibCrib
Sherman, United States
08.2018 - 07.2022
- Greeted customers and provided excellent customer service.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in training new servers.
Education
Property & Casualty Insurance
Grayson College
Denison, TX01-2023
High School Diploma - General Studies
Pottsboro High School
01.2015
Skills
- Safe Food Handling
- Beverage Preparation
- Quickbooks Expertise
- Billing and Invoicing
- Relationship Building
- Microsoft Office
- Scheduling and Coordinating
- Customer Service
References
- Christie Bliss - Supervisor - 903-816-4216
- James Harber - Supervisor - 903-718-0002
- Katrina Lonovik - Supervisor - 903-771-0141
Timeline
Insurance Consultant/Office Representative
State Farm
02.2023 - Current
Billing Clerk
Clean Marine
12.2021 - 02.2023
Bartender
RibCrib
08.2018 - 07.2022
High School Diploma - General Studies
Pottsboro High School
Property & Casualty Insurance
Grayson College