Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Smith

Santa Cruz,CA

Summary

Customer-service focused and highly organized college student with a desire to take on new challenges. Strong work ethic, restaurant work experience, adaptability, and exceptional interpersonal skills. Recognized for professionalism, communication skills, accuracy, and the ability to manage multiple priorities in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server

6 Cocktails
01.2026 - 07.2026
  • Provide high-volume customer service while managing multiple tables and requests simultaneously.
  • Train and mentor new employees on procedures, service standards, and customer interactions.
  • Process orders and payments using Clover POS with accuracy and attention to detail.
  • Support catered and community events requiring organization and public interaction.

Restaurant/Retail Associate

Ghirardelli Chocolate Company
05.2025 - 07.2026
  • Assist customers with product selection, purchases, and issue resolution.
  • Handle cash, transactions, returns, and daily operational tasks.
  • Maintain organized work areas and inventory displays.
  • Train new associates and support staffing needs during peak periods.

Server

Mikasa Asian Bistro
07.2023 - 01.2025
  • Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
  • Served food and beverages promptly with focused attention to customer needs.
  • Managed cash registers, processed payments, and handled financial transactions accurately.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Youth Representative

Tracy Poet Committee
04.2023 - 12.2024
  • Coordinated workshops, events, and outreach activities with schools and community partners.
  • Scheduled and organized public programs, contests, and readings.
  • Served as a liaison between students, educators, and community organizations.

Research Intern

Carlson Freshwater Ecology Lab
06.2023 - 08.2023
  • Maintained research records and entered data into Excel spreadsheets for analysis and reporting.
  • Prepared charts, tracked project information, and verified data accuracy.
  • Collaborated with team members on research and community-based environmental projects.

Education

Associate of Science - Environmental Science

Cabrillo College
Aptos, CA
05.2027

Environmental Science

San Joaquin Delta College
Stockton, CA

High School Diploma -

Tracy High School
Tracy, CA
05.2024

Skills

  • Collaboration, High Volume Dining, Customer Service, Community Engagement, Adaptability, Data Collection, Effective Communication, Data Analysis, Time Management, Critical Thinking

Timeline

Server

6 Cocktails
01.2026 - 07.2026

Restaurant/Retail Associate

Ghirardelli Chocolate Company
05.2025 - 07.2026

Server

Mikasa Asian Bistro
07.2023 - 01.2025

Research Intern

Carlson Freshwater Ecology Lab
06.2023 - 08.2023

Youth Representative

Tracy Poet Committee
04.2023 - 12.2024

Associate of Science - Environmental Science

Cabrillo College

Environmental Science

San Joaquin Delta College

High School Diploma -

Tracy High School