Alexandra Sotero
New York,United States
Overview
7
7
years of professional experience
Work History
Care Manager
Advance Care Alliance
New York, NY
06.2023 - Current
- Spearheaded substance abuse intervention stratefies, guiding member through effective treatment plans.
- Managed a caseload of 75+ members, showcasing expertise in patient interaction and care coordination.
- Collaborated with interdisciplinary teams and community organizations to enhance the holistic approach to care.
Rehab Consultant
QSAC
New York, NY
10.2016 - Current
- Implemented person-centered approach , contributing to a 25% increase in independent living for patients with developmental disabilities.
- Collaborated with community organizations to provide respite services, demonstrating familiarity with available community resources.
Patient Care Manager
Saint Dominic's Family Services
Blauvelt, NY
06.2022 - 06.2023
- Guided patients with substance abuse problems through treatment, achieving a 95% payer satisfaction rate.
- Managed transitional care processes and discharge planning, utilizing health information technology for effective care management.
Education
Bachelor of Arts - Psychology
City College of New York of The City University of New York, The
New York, NYSkills
- Workforce Management
- Supply and Demand Analysis
- Healthcare Staffing
- Analytical Skills
- Communication and organizational skills
- Staffing versatility
- Analytical resource allocator
- Assembled-proficient
Languages
English
Professional
Spanish
Professional
Timeline
Care Manager
Advance Care Alliance
06.2023 - Current
Patient Care Manager
Saint Dominic's Family Services
06.2022 - 06.2023
Rehab Consultant
QSAC
10.2016 - Current
Bachelor of Arts - Psychology
City College of New York of The City University of New York, The