Alexandra Starry
Longs,South Carolina
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
12
12
years of professional experience
Work History
Bartender
North Beach Towers
North Myrtle Beach, SC
07.2022 - Current
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
Manager
Rapid Covid Labs
Wilmington, NC
07.2020 - 07.2022
- Resolved staff member conflicts, actively listened to concerns and found appropriate middle ground.
- I onboarded new employees with training and new hire documentation.
- Evaluated employees' strengths and assigned tasks based on experience and training.
- Scheduled pre-travel appointments for crew members.
- Provided leadership during times of organizational change or crisis situations.
Lead Cocktail Waitress
Old Chicago
Aurora, CO
01.2013 - 06.2019
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Greeted new customers, discussed specials and took drink orders.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Assistant Donor Care Supervisor
Vitalant
Denver, CO
10.2015 - 01.2019
- Maintained accurate records of donations received from individuals or organizations.
- Resolved escalated donor inquiries and complaints in a timely manner.
- Performed venipuncture and other blood collection procedures according to established standards.
- Responded quickly and effectively to emergency situations.
- Maintained a clean, safe, and organized work environment.
Education
Associate of Arts -
Community College of Aurora
Aurora, COBachelor of Science - Sociology
Grand Canyon University
Phoenix, AZSkills
- Staff Management
- Coaching and mentoring
- Policies and procedures
- Suggestive Selling
- Product and service knowledge
Timeline
Bartender
North Beach Towers
07.2022 - Current
Manager
Rapid Covid Labs
07.2020 - 07.2022
Assistant Donor Care Supervisor
Vitalant
10.2015 - 01.2019
Lead Cocktail Waitress
Old Chicago
01.2013 - 06.2019
Associate of Arts -
Community College of Aurora
Bachelor of Science - Sociology
Grand Canyon University
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