Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Alexandra Steed

Fayetteville,AR

Summary

Skilled in processing transactions, handling cash, using registers, maintaining a clean environment. Has high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

1
1
year of professional experience

Work History

Receptionist

Table Rock Resort @ Indian Point
Branson, MO
03.2021 - 09.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.

Coffee Barista

Habby's Coffee Shack
Branson West, MO
01.2021 - 08.2021
  • Handled payment processing, cash change and issuing of receipt.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Boat Rental Customer Service

Table Rock Resorts @ Kimberling Inn
Branson, MO
06.2020 - 08.2020
  • Responded to all customer inquiries thoroughly and professionally.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Shared best practices for sales and customer service with other team members to help improve resort's efficiency.
  • Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.

Education

University of Arkansas, Fayetteville
Fayetteville, AR

High School Diploma -

Reeds Spring High School
Reeds Spring, MO
12.2021

Skills

  • Positive Attitude and Energetic
  • Building Customer Relationships and Loyalty
  • Excellent Written and Verbal Communication
  • Product Recommendations
  • Locating Merchandise
  • Teamwork and Collaboration
  • Merchandise Receiving and Handling
  • Sales and Promotions
  • Store Policies and Procedures
  • Managing Cash Register
  • Safety and Cleanliness Standards
  • Exceeding Customer Expectations

Timeline

Receptionist

Table Rock Resort @ Indian Point
03.2021 - 09.2021

Coffee Barista

Habby's Coffee Shack
01.2021 - 08.2021

Boat Rental Customer Service

Table Rock Resorts @ Kimberling Inn
06.2020 - 08.2020

University of Arkansas, Fayetteville

High School Diploma -

Reeds Spring High School

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Alexandra Steed