Alexandra Steed
Fayetteville,AR
Summary
Skilled in processing transactions, handling cash, using registers, maintaining a clean environment. Has high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Receptionist
Table Rock Resort @ Indian Point
Branson, MO
03.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Coffee Barista
Habby's Coffee Shack
Branson West, MO
01.2021 - 08.2021
- Handled payment processing, cash change and issuing of receipt.
- Kept product inventory stocked during times of customer congestion and high demand.
- Cleaned counters, machines, utensils and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Boat Rental Customer Service
Table Rock Resorts @ Kimberling Inn
Branson, MO
06.2020 - 08.2020
- Responded to all customer inquiries thoroughly and professionally.
- Removed safety hazards, soiled items and trash from customer areas.
- Shared best practices for sales and customer service with other team members to help improve resort's efficiency.
- Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
Education
University of Arkansas, Fayetteville
Fayetteville, ARHigh School Diploma -
Reeds Spring High School
Reeds Spring, MO12.2021
Skills
- Positive Attitude and Energetic
- Building Customer Relationships and Loyalty
- Excellent Written and Verbal Communication
- Product Recommendations
- Locating Merchandise
- Teamwork and Collaboration
- Merchandise Receiving and Handling
- Sales and Promotions
- Store Policies and Procedures
- Managing Cash Register
- Safety and Cleanliness Standards
- Exceeding Customer Expectations
Timeline
Receptionist
Table Rock Resort @ Indian Point
03.2021 - 09.2021
Coffee Barista
Habby's Coffee Shack
01.2021 - 08.2021
Boat Rental Customer Service
Table Rock Resorts @ Kimberling Inn
06.2020 - 08.2020
University of Arkansas, Fayetteville
High School Diploma -
Reeds Spring High School
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