Alexandra Trevino
Frisco
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Injury Management Organization
Plano, TX
05.2025 - Current
- Maintained accurate electronic medical records (EMR) for all patients, adhering to HIPAA regulations
- Performed administrative tasks such as answering phone calls, filing paperwork, and managing office supplies inventory
- Ensured compliance with medical office policies and procedures while maintaining a high level of professionalism at all times
- Managed incoming/outgoing correspondence including mail distribution, faxing documents, scanning records into EMR system
- Maintain Outlook calendars
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Set up and organize any catering for organization
- Coordinated scheduling of meetings and appointments, optimizing executive time management.
- Assisted in the preparation of reports and presentations, ensuring accuracy and clarity in documentation.
- Streamlined office procedures to enhance workflow efficiency and reduce administrative delays.
- Trained new administrative staff on office protocols and software applications to ensure consistency in operations.
Administrative Assistant- Academic Administrative Coordinator
Department of Anesthesiology-Texas Tech Health Science Center
Hybrid-Lubbock, TX
04.2022 - Current
- Help providers with some credentialing mostly with Provider Payor Relations.
- Submit leave requests for physicians and other department employees
- Set up travel accommodation for incoming candidates
- Data entry
- Process/Pay Invoices
- Submit travel reimbursements
- Submit payroll for anesthesiologists.
- Perform various office duties, including processing mail, managing inventory and answering phone calls.
- Assist with preparation for meetings and events.
- Coordinate with other TTHSC System Administration offices on various needs.
- Supervise student employees
- Apart of hiring committee for new employees
- Managed departmental correspondence, facilitating effective communication between faculty, staff, and patients.
- Oversaw inventory management of office supplies, ensuring availability while minimizing excess expenditure.
Radiation Patient Authorization/ Billing Representative
UMC Cancer Center
Hybrid-Lubbock, TX
01.2017 - 04.2022
- Patient Authorization
- Billing and Insurance Experience
- Handled the verification of insurance benefits for customers
- Obtain insurance authorizations for treatment plans
- Notified customers of deductibles and co-insurance due
- Contacted primary care physicians in regards to referrals
- Regularly called insurance companies to follow up
- Explored other payment options with customer when needed
- Kept sensitive customer and company information confidential
- Contacted customer when needing to obtain information
- Submitted for authorization for radiation treatment plans
UMC Cancer Center Administration-Medical Records Specialist
UNM Cancer Center
Lubbock, TX
01.2016 - 04.2022
- Worked medical records requests
- Filing
- Scanning medical records into patient charts
- Answering telephone
- Helped with other projects upper management requested
- Data Entry
Education
Medical Assistant (Diploma) -
Kaplan College
Lubbock, TX07-2004
High School Diploma - undefined
Plainview High School
Plainview, TX05-2003
Skills
- Advanced multitasking
- Time management expertise
- Exceptional organization
- Meticulous attention to detail
- Office administration
- Document preparation
- Excellent proficiency in Microsoft Office
- Information confidentiality
Certification
Driver's License
Additional Information
- QUALIFICATIONS
- Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines
- Strong personal communications skills
- Strong ability to effectively multi-task in a fast-paced office environment
- Organization, Scheduling, Professionalism, Customer Focus, Confidentiality
- Professional and energetic work attitude
- Huge experience in customer service
- ADMINISTRATIVE SKILLS
- Microsoft Office, Quickbooks
Timeline
Medical Administrative Assistant
Injury Management Organization
05.2025 - Current
Administrative Assistant- Academic Administrative Coordinator
Department of Anesthesiology-Texas Tech Health Science Center
04.2022 - Current
Radiation Patient Authorization/ Billing Representative
UMC Cancer Center
01.2017 - 04.2022
UMC Cancer Center Administration-Medical Records Specialist
UNM Cancer Center
01.2016 - 04.2022
High School Diploma - undefined
Plainview High School
Medical Assistant (Diploma) -
Kaplan College