Alexandra Wasenko
COSTA MESA,CA
Summary
Highly-motivated employee with a history of meeting company needs. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational efficiency. Strong worth ethic, adaptability and exceptional interpersonal skills. Motivated to maintain customer satisfaction and contribute to company success.
Overview
6
6
years of professional experience
Work History
Client Care Concierge
Seaside Skincare
06.2022 - Current
- Delivered exceptional customer service by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Balanced employee availability and customer schedules by using time-blocking techniques and productivity strategies to schedule appointments.
- Maintained inventory count, tracked usage, and documented variances.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Entered over 100 invoices per day to enable proper tracking and record keeping.
- Created and edited content for social media platforms.
Merchandise and Service Manager
Ulta Beauty Inc.
07.2019 - 04.2022
- Executed multiple projects simultaneously, coordinating and prioritizing tasks.
- Built strong operational teams to meet process and production demands.
- Managed scheduling, training and inventory control for team of 25.
- Assessed upcoming projects to forecast projected resource requirements.
- Coordinated project tasks to ensure project delivery within established budgets and timelines.
Beauty Advisor
Ulta Beauty Inc.
02.2018 - 07.2019
- Recommended merchandise based on expert product knowledge and client preferences.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Unboxed new merchandise and restocked shelves in organized arrangements to promote items.
Education
Bachelor of Arts - Business Administration
California State University - Fullerton
Fullerton, CA05.2022
Skills
- Proficient in PatientNow system
- Customer Support and Assistance
- Good Work Ethic
- Microsoft Office
- Computer Skills
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Planning & Organizing
- Operational Standards
- Client Satisfaction
Timeline
Client Care Concierge
Seaside Skincare
06.2022 - Current
Merchandise and Service Manager
Ulta Beauty Inc.
07.2019 - 04.2022
Beauty Advisor
Ulta Beauty Inc.
02.2018 - 07.2019
Bachelor of Arts - Business Administration
California State University - Fullerton