Alexandra Webster
760 East Cleveland Street,OR
Summary
Dynamic Barista Trainer at Starbucks with proven leadership in developing training materials and enhancing employee onboarding. Skilled in espresso machine operation and health compliance, I foster a supportive learning environment, ensuring trainees excel through constructive feedback and recognition. Committed to maintaining high cleanliness standards while delivering exceptional customer service.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks
Woodburn, OR
08.2021 - Current
- Trained new baristas on beverage preparation and customer service standards.
- Developed training materials to enhance employee onboarding experience.
- Ensured compliance with food safety and sanitation regulations during training sessions.
- Conducted performance evaluations to identify areas for skill improvement among trainees.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Taught proper procedures and strategies for success to new employees.
- Trained new employees in groups and in one-on-one scenarios.
- Handled cash and processed payments accurately to avoid errors.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
High School Diploma -
Woodburn High School
Woodburn, ORSkills
Leadership experience
Health and safety compliance
Cleanliness standards
Milk steaming
Training materials
Grinder calibration
Team player
Friendly and outgoing
Adaptive and creative
Opening and closing duties
Espresso machine operation
New hire training
Product displays
Problem-solving
Physical stamina
Speedy and efficient
Timeline
Barista Trainer
Starbucks
08.2021 - Current
High School Diploma -
Woodburn High School