Alexandra White
Denver,CO
Summary
Retail Sales Associate with a strong background in consultative selling, customer service, and technical troubleshooting. Known for helping customers choose the right devices, plans, and accessories while supporting smooth in-store transactions and POS use. Skilled at resolving device setup, data transfer, and software issues quickly to improve the customer experience and reduce downtime. Recognized for consistently meeting or exceeding sales goals through product knowledge, active listening, and relationship building. Holds an AAS in Computer Programming, bringing strong technical literacy and a customer-first mindset to support store performance.
Overview
4
4
years of professional experience
Work History
Mobile Expert
OSL Retail Services
2025.08 - Current
- Delivered personalized mobile and wireless solutions by assessing customer needs and recommending devices, plans, and accessories.
- Maintained strong product knowledge across smartphones, carriers, and emerging mobile technologies to provide accurate guidance and support.
- Consistently achieved sales and performance targets through consultative selling and customer relationship building.
- Assisted customers with device setup, troubleshooting, account management, and data transfers to ensure a seamless experience.
- Collaborated with team members and leadership to drive store performance and deliver high-quality customer service.
Carhop Server
Sonic Drive-In
2022.05 - 2023.06
- Delivered food and beverages to customers in a fast-paced drive-in environment, ensuring accuracy and customer satisfaction with every order.
- Maintained excellent customer service by greeting guests promptly, addressing concerns, and creating a friendly, lively experience.
- Balanced multiple orders efficiently with Micros POS, while managing cash and card transactions accurately.
- Worked closely with kitchen staff and other team members to keep service flowing smoothly during peak hours.
Education
Associate of Science - Computer Programming
Austin Community College
Kyle, TX2023-05
Skills
- Sales
- Customer Service
- POS Systems
- Microsoft Office
- Software Troubleshooting
- Basic Math
- Active Listening
- Attention to Detail
Timeline
Mobile Expert
OSL Retail Services
2025.08 - Current
Carhop Server
Sonic Drive-In
2022.05 - 2023.06
Associate of Science - Computer Programming
Austin Community College