Alexandra Wilde
Danville,VA
Summary
A dedicated hospitality professional with 10+ years of experience. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
RZ Restaurants
01.2018 - Current
- Formulated policies and procedures to streamline daily operations
- Developed and established comprehensive training programs to develop skills, improve productivity, and maintain compliance with company policies
- Also maximized efficiency by coaching and mentoring staff on industry standards, company policies and POS Systems
- Maintained appropriate levels of inventory to maximize profitability.
BAR MANAGER/ASSISTANT GENERAL MANAGER
BELMONT HOUSE OF SMOKE
01.2008 - 01.2017
- Managed a staff of 20+ employees while assisting General Manager in daily operations overseeing maintenance tasks for the entire restaurant with a focus on the bar
- Crafted seasonal cocktail menus with a focus on market trends, hosting staff trainings to assist employees in producing consistent beverages and allowing them to make appropriate recommendations to guests
- Maintained inventory and increased revenue with creative marketing initiatives and promotional events.
Education
High School Diploma -
Matthew Fontaine Maury High School
Norfolk, VA06-2006
Skills
- Leadership and Teambuilding
- Staff Training/Development
- Inventory Management
- Effective Leader
- Customer Relations
- Business Administration
- Operations Oversight
- Schedule Management
- Vendor Negotiations
- Risk Management
Certification
- Court of Master Sommeliers, Level 1, 09/2023
- WSET, Level 2, 02/2023
- WSET, Level 3, In Progress
- ServSafe Certified Food Manager, 2018
Timeline
General Manager
RZ Restaurants
01.2018 - Current
BAR MANAGER/ASSISTANT GENERAL MANAGER
BELMONT HOUSE OF SMOKE
01.2008 - 01.2017
High School Diploma -
Matthew Fontaine Maury High School
- Court of Master Sommeliers, Level 1, 09/2023
- WSET, Level 2, 02/2023
- WSET, Level 3, In Progress
- ServSafe Certified Food Manager, 2018
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