ALEXANDRA WILLIAMS
Victorville,CA
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bank Teller
Pacific Western Bank
06.2021 - 07.2023
- Answer phone calls, Respond to emails, File documents, Process checks, deposit, and cashier check transactions
- Process Currency Transaction Reports (CTR), Promote new products and implement new policies and procedures, Process stop payments, and Complete Reports
- Complete training meetings.
- Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service
- Monitored and reported suspicious activity in line with bank security policies
Retail Associate
CVS Pharmacy
02.2019 - 05.2021
- Recommend food, beverage, household, and pharmaceutical products to customers
- Processed debit, credit, and cash transactions
- Stock aisles and maintain store
- Promoted rewards program and communicated benefits of the program.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Stocked merchandise, clearly labeled items, and arranged according to size or color
Retail Associate
Macy's
11.2018 - 02.2019
- Processed transactions and balanced cash drawer
- Organized the floor and the fitting rooms
- Assisted customers in finding clothing and household items that fit their needs
- Promoted the Macy's card to customers.
Education
Sociology -
Los Angeles Southwest Community College
Los Angeles, CA06.2024
Los Angeles
High School Diploma -
Assurance Learning Academy
Los Angeles, CA11.2018
Skills
- Customer Service
- Team-work
- Problem-Solving
- Self Management
- Call and Email Handling
- Cash Distribution
- Cash Counting
- Money Handling
- Teller Transactions
- Customer Relationship Development
- Phone Inquiries
- Deposit and Withdrawal Management
Certification
- 11/01/22, Awarded employee of the month at Pacific Western Bank
- 05/01/22, Awarded employee of the month at Pacific Western Bank
- 12/01/21, Awarded employee of the month at Pacific Western Bank
Timeline
Bank Teller
Pacific Western Bank
06.2021 - 07.2023
Retail Associate
CVS Pharmacy
02.2019 - 05.2021
Retail Associate
Macy's
11.2018 - 02.2019
Sociology -
Los Angeles Southwest Community College
Los Angeles
High School Diploma -
Assurance Learning Academy