Detail-oriented medical professional experienced in providing excellent patient care and clinical support in a busy medical office. Reliable with excellent communication and the ability to complete tasks on time in both individual and team settings. Dependable and hardworking, ready to learn and grow with your company.
Overview
4
4
years of professional experience
Work History
CERTIFIED CLINICAL MEDICAL ASSISTANT
Southwest Urgent Care & Family Practice
07.2021 - 09.2024
Provided support to physicians during examinations, treatments, and procedures in an efficient manner
Managed patient scheduling including appointment confirmations and follow-up calls
Responded quickly and appropriately to emergency situations following protocol guidelines
Proficiently administered injections, immunizations, phlebotomy services and other clinical duties as requested by physicians
Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests
Performed patient vital signs and medical histories accurately and efficiently, demonstrating strong attention to detail
Demonstrated excellent communication skills when interacting with patients, families, and other healthcare professionals
Educated patients about their conditions and treatments
Cleaned treatment rooms and medical instruments, complying with infection control standards
Monitored supply inventory for low stock and worked with staff to reorder
Followed established verification processes to confirm insurance benefits, medical necessity, and authorization
Highly experienced in interpreting Spanish-language conversations between patients and healthcare professionals
Documented detailed histories, physical exams, lab results, diagnostic imaging studies, treatments, medications, and other relevant information in the EHR system accurately and efficiently
CERTIFIED CLINICAL MEDICAL ASSISTANT
Step-In-Clinics
09.2022 - 05.2023
Called and faxed pharmacies to submit prescriptions and refills.
Taught patients about medications, procedures, and care plan instructions.
Prepared and administered medications to alleviate patient symptoms.
Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
Completed EKGs and other tests based on patient presentation in office.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Medical Scribe/ Medical Assitant
Southwest Urgent Care & Family Practice
07.2020 - 07.2021
Accompanied medical provider during patient interviews and physical examinations to update patient charts with new findings
Demonstrated strong time management skills while working on multiple tasks simultaneously in a busy environment
Identified mistakes or inconsistencies in documentation to correct information and reduce errors
Sanitized, restocked, and organized exam rooms and medical equipment.
Developed comprehensive knowledge of medical terminology, billing and coding processes, and HIPAA regulations
Kept patient notes up-to-date after visits by updating new medical history, recent surgeries and medication allergies
Monitored incoming and outgoing correspondence for patients and physicians via fax, phones and email
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Demonstrated excellent customer service skills by addressing questions from patients or their families regarding treatment plans and medical conditions
Organized charts before each patient visit in order to ensure that all relevant information is available during the exam
Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements.
Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Education
Bachelor of Science - Nursing
Houston Community College
05.2026
CERTIFICATION IN CLINICAL MEDICAL ASSISTING -
University Of Houston Downtown
07.2020
Skills
Patient Care
Effective Communication
Attention to Detail
Teamwork and Collaboration
Medical terminology in [Spanish]
Phlebotomy
X-Ray Processing
Multitasking efficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CERTIFIED CLINICAL MEDICAL ASSISTANT
Step-In-Clinics
09.2022 - 05.2023
CERTIFIED CLINICAL MEDICAL ASSISTANT
Southwest Urgent Care & Family Practice
07.2021 - 09.2024
Medical Scribe/ Medical Assitant
Southwest Urgent Care & Family Practice
07.2020 - 07.2021
CERTIFICATION IN CLINICAL MEDICAL ASSISTING -
University Of Houston Downtown
Bachelor of Science - Nursing
Houston Community College
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