Alexandra Helena Roche Salazar
Salt Lake City,UT
Overview
2
2
years of professional experience
Work History
Host
Cheesecake Factory Inc
10.2023 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Janitorial Cleaner
Salt Lake City International Airport
06.2023 - 09.2023
- Ensured a healthy environment for building occupants by properly sanitizing restrooms and common areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Contributed to efficient operations by maintaining organized storage areas for janitorial supplies and equipment.
- Collaborated with maintenance teams to address minor repairs or report more significant issues promptly.
Housekeeping Cleaner
Snowbird Resort
01.2022 - 03.2023
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Education
High School Diploma -
Patrocinio De Maria
Carabobo, Venezuela04.2019
Skills
- Organization
- Customer Relationships
- Positive Attitude
- Problem Solving Abilities
- Management
- Native Spanish fluency
- Teamwork Oriented
- Computer skills
- Interpersonal and communication skills
Timeline
Host
Cheesecake Factory Inc
10.2023 - 01.2024
Janitorial Cleaner
Salt Lake City International Airport
06.2023 - 09.2023
Housekeeping Cleaner
Snowbird Resort
01.2022 - 03.2023
High School Diploma -
Patrocinio De Maria