Alexandrea Aguero
DeSoto,TX
Summary
Results-driven Store Manager with a strong focus on customer service, inventory management, and staff training. Proven track record in fostering customer loyalty and leading teams to achieve sales goals.
Overview
12
12
years of professional experience
Work History
Store Manager
Christian Brothers Automotive
Allen, Texas
05.2021 - Current
- Managed daily store operations and ensured optimal customer service standards.
- Trained and mentored staff on automotive service processes and customer interactions.
- Oversaw inventory management, including ordering, stocking, and organizing products.
- Conducted regular team meetings to foster communication and address store issues.
- Developed positive relationships with customers to promote loyalty and repeat business.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
Store Manager
Kwik Kar Oil And Lube
Sachse, Texas
02.2014 - 05.2021
- Managed daily store operations and ensured optimal customer service standards.
- Trained and mentored staff on automotive service processes and customer interactions.
- Coordinated scheduling for staff to ensure adequate coverage during peak hours.
- Developed positive relationships with customers to promote loyalty and repeat business.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
Education
High School Diploma -
Quinlan Ford High School
Quinlan, TX05-2012
Skills
- Inventory management
- Staff training
- Customer service
- Sales forecasting
- Flexible and adaptable
- Multitasking
- Cultural awareness
- Vehicle inspection
- Parts ordering
- Team collaboration
- Effective communication
- Calm under pressure
References
References available upon request.
Timeline
Store Manager
Christian Brothers Automotive
05.2021 - Current
Store Manager
Kwik Kar Oil And Lube
02.2014 - 05.2021
High School Diploma -
Quinlan Ford High School