Alexandrea Jackson

• Coordinated shift schedules, balancing labor costs while meeting operational demands.
• Supervised daily restaurant operations, ensuring compliance with health and safety standards.
• Trained and mentored staff to enhance team efficiency and customer service quality.
• Implemented inventory management practices to reduce waste and optimize stock levels.
• Monitored food preparation processes, maintaining high standards of quality and consistency.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.

• Operated machinery for production processes, ensuring quality standards were met consistently.
• Collaborated with team members to streamline workflows and enhance operational efficiency.
• Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
• Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.

Went to the University of Akron for three years. Through the university took an EMT class at Cleveland Clinic- Akron General where Emergency Technician certificate was received.