Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandrea Thomson

Asheville,NC

Summary

Dedicated and detail-oriented professional with over five years of experience in customer service and administrative roles, seeking positions to leverage my organizational skills, communication abilities, and customer-focused mindset to contribute to the team’s success.

Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.

Overview

6
6
years of professional experience

Work History

Bank Teller

First Citizens Bank
10.2021 - 06.2022
  • Provided exceptional customer service by assisting clients with transactions, account inquiries, and problem resolution
  • Managed cash drawers with accuracy and adherence to compliance regulations
  • Cross-sold bank products, contributing to increased client engagement

Front Desk Receptionist

EconoLodge
01.2016 - 01.2018
  • Delivered outstanding guest services by managing reservations, check-ins, and check-outs
  • Operated multi-line phones, directed calls, and resolved guest concerns promptly
  • Maintained a welcoming and organized lobby, ensuring an excellent first impression

Education

Associate of Arts -

Blue Ridge Community College

Bachelor - Mass Communication

University of North Carolina At Asheville (UNCA)
10.2026

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience with office equipment (copiers, scanners, fax machines)
  • Strong multitasking and organizational skills
  • Excellent written and verbal communication
  • Customer-focused with a professional demeanor
  • Attention to detail
  • Professionalism and courtesy
  • Customer relationship development
  • Money handling

Timeline

Bank Teller

First Citizens Bank
10.2021 - 06.2022

Front Desk Receptionist

EconoLodge
01.2016 - 01.2018

Associate of Arts -

Blue Ridge Community College

Bachelor - Mass Communication

University of North Carolina At Asheville (UNCA)

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Alexandrea Thomson