Laura Aguilar
Wray,CO
Summary
Experienced banking professional with a strong background in office administration, cash management, and team supervision. Over 10 years of success in fast-paced financial environments, demonstrating accuracy, efficiency, and professionalism in handling daily operations. Skilled in data entry, recordkeeping, customer service and Microsoft Office. Proven ability to mange confidential information support operational workflows, and maintain compliance with policies and procedures. A reliable and dedicated employee with a strong work ethic, seeking a long-term role where consistency, accountability, and commitment are valued.
Overview
12
12
years of professional experience
Work History
Teller Operations Officers
First Pioneer National Bank
2018.05 - Current
- Supervised daily teller operations, ensuring accuracy, efficiency, and compliance with bank policies.
- Manged branch cash levels, vault operations and authorized high-valued transactions.
- Trained and coached teller staff to improve service delivery and operational accuracy.
- Resolved escalated customer issues and maintained high service standards at the counter.
- Conducted regular cash audits and ensured adherence to AML and regulatory requirements.
- Generated daily and monthly operations reports and maintained accurate transaction documentation.
- Supported branch operations during audits, inspections, and system upgrades.
- Utilized Excel and core banking systems to reconcile daily transactions and balance multiple GL accounts.
- Performed non-teller functions including opening/closing customer accounts, processing domestic and international wire transfers, and assisting with branch operations support.
Bank Teller
Equitable Savings and Loans
2015.06 - 2018.04
- Processed a variety of customer transactions including deposits, withdrawals, transfers, loan payments, and check cashing with speed and accuracy.
- Maintained and balanced cash drawer daily, adhering to cash limits and reporting discrepancies immediately.
- Printed various official and certified checks for loan closings and other authorized disbursements.
- Delivered exceptional customer service by assisting clients with inquiries, resolving issues, and providing information on bank products and services.
- Ensured compliance with bank policies, procedures, and regulatory requirements including AML and fraud prevention.
- Verified customer identification and authenticated financial documents to prevent fraud and protect customer accounts.
- Promoted and referred appropriate banking products and services to customers based on needs.
- Assisted with non-teller responsibilities, including supporting loan officers by gathering documentation, preparing loan files, and communicating with clients regarding application status.
Feed Truck Driver
JBS Five Rivers Cattle Feeding
2013.03 - 2015.05
- Operated feed truck to deliver and distribute rations accurately to designated cattle pens according to feeding schedules.
- Followed precise feed mixing instructions and load charts to ensure correct rations and qualities were delivered.
- Inspected and maintained truck and equipment daily, checking oil, fuel, tires, hydraulics, and other essential components.
- Logged feed deliveries, load weights, and maintenance activities in compliance with company and regulatory standards.
- Participated in regular safety meetings to stay informed of new regulations or policy changes affecting daily operations.
Education
Diploma - Certified Nursing
Morgan Community College
Wray, CO2010-03
Yuma High School
Yuma, CO2010-01
Skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Data Entry and database management
- Filing
- Office equipment operations (printers, scanners, fax machines)
- Calendar and appointment management
- Document preparation and proofreading
- Bilingual in English and Spanish
- Multitasking and time management
- Inventory and supply management
- Professional verbal and written communication
- Quick learner and adaptable
- Team Collaboration
- Handling confidential information and discretion
Timeline
Teller Operations Officers
First Pioneer National Bank
2018.05 - Current
Bank Teller
Equitable Savings and Loans
2015.06 - 2018.04
Feed Truck Driver
JBS Five Rivers Cattle Feeding
2013.03 - 2015.05
Diploma - Certified Nursing
Morgan Community College
Yuma High School