Alex Andres Zapata
Los Angeles,United States
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Cashier/Supervisor
Grocery Outlet Bargain Market
Los Angeles, CA
03.2022 - 01.2024
- Supported front-end procedures keeping items fully stocked preventing shrinkage.
- Trained new hires in the use of our POS system, store policies and procedures, safety protocols, and customer service expectations.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Maintained cleanliness of the checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Delivered tactful discussions and diplomacy when responding to escalating situations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Managed the checkout process by monitoring long lines and calling additional staff if needed.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
Drive-Thru Cashier
Jack in the Box
Los Angeles, CA
05.2021 - 03.2022
- Provided recommendations to customers with menu selections and answered any questions they had.
- Verified that orders were accurate and complete before delivering them to customers in a timely manner.
- Followed safety protocols for food handling and preparation.
- Assisted in training new employees on restaurant procedures and policies.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Kept drive-thru station well-stocked and organized to meet customer needs.
Intern
Central City Neighborhood Partners
Los Angeles, CA
09.2020 - 02.2021
- Set up and supported weekly community events.
- Packaged 400 grocery bags weekly for food distribution program.
- Maintained staff building sanitized & clean.
Education
High School Diploma -
School For The Visual Arts And Humanities
Los Angeles, CA06-2020
Skills
- Time Management
- Till Counting
- Store Opening and Closing Procedures
- Customer Complaint Resolution
- Loss Prevention Strategies
- Cash Handling
- Merchandise Display
- Attention to Detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier/Supervisor
Grocery Outlet Bargain Market
03.2022 - 01.2024
Drive-Thru Cashier
Jack in the Box
05.2021 - 03.2022
Intern
Central City Neighborhood Partners
09.2020 - 02.2021
High School Diploma -
School For The Visual Arts And Humanities
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