Alexandria Annel
Sleep Care Partners
Largo,FL
13
years of professional experience
Highly organized and adaptable administrative support specialist. Skilled in managing multi-line phone systems and maintaining confidentiality of sensitive information. Committed to delivering exceptional service and fostering positive relationships.
Work History
Administrative Assistant
3 Years 1 Month- Coordinated scheduling and appointment management for executive staff,clients and patients.
- Processed billing and insurance claims to ensure timely reimbursement from healthcare providers.
- Answered multi-line phone system, routing calls and delivering messages to staff
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
Painter
5 Years 4 Months- Executed precise surface preparation and application of paint to ensure high-quality finishes.
- Improved painting techniques through ongoing training and mentorship of junior staff members.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Managed project timelines effectively, maintaining workflow efficiency across multiple assignments.
Server
1 Year 2 Months- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks to optimize service flow.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu items, POS system, and company standards.
- Maintained cleanliness and organization of dining area in compliance with health regulations.
- Resolved customer complaints effectively, turning challenges into positive experiences.
Patient Care Representative
4 Years 4 Months- Managed patient inquiries and concerns, providing timely resolutions and fostering positive relationships.
- Developed communication strategies to inform patients of care options, increasing engagement in treatment plans.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Facilitated patient intake processes, ensuring accurate documentation and compliance with healthcare regulations.
- Implemented electronic health record (EHR) updates, improving data accuracy and retrieval efficiency for clinical staff.
Education
High School Diploma
Skills
Electronic health records
Data management
Office administration
Administrative support
Microsoft Word
Computer literacy
Multi-line phone systems
Time management
Computer knowledge
Critical thinking
Customer service
Computer proficiency
Timeline
Administrative Assistant
Sleep Care Partners
07.2023 - CurrentRead More
Painter
Lonnie Johnson LLC
01.2018 - 05.2023Read More
Server
Our Place Restaurant
12.2016 - 02.2018Read More
Patient Care Representative
Comprehensive Behavioral Care
08.2013 - 12.2017Read More
Dunedin High School
High School Diploma
Read More