Alexandria Barone
Account Executive
Atlanta,GA
Summary
Results-driven professional with extensive experience in managing teams and achieving sales targets as a Branch Manager and Account Executive. Proven ability to develop and implement effective strategies to increase revenue and market share. Strong leadership and communication skills, with a track record of building and maintaining client relationships.
Overview
6
6
years of professional experience
Work History
Account Executive
Optomi Professional Services
Atlanta, GA
10.2022 - Current
- Develop and maintain strong relationships with clients to identify their business needs and provide effective solutions.
- Conducted integrated sales presentations to illustrate value of service
- Generate new business opportunities and expand company's client base through networking, referrals, and cold calling.
- Collaborate with cross-functional teams, including recruiters and operations, to deliver exceptional client service and exceed revenue targets.
- Conduct market research and stay up-to-date with industry trends to provide valuable insights and recommendations to clients.
- Manage entire sales process, from initial contact to contract negotiation and closure, while ensuring client satisfaction and retention.
- Attend industry events, and conferences to build brand awareness and establish the company as a thought leader in the industry.
Branch Manager
Enterprise Rent-A-Car
Atlanta, GA
12.2020 - 10.2022
- Oversaw daily operations of a car rental branch, including managing a team of 20 employees and ensuring high levels of customer service.
- Analyzed financial reports and performance metrics to identify areas for improvement and make data-driven decisions.
- Delivered high levels of customer service in a fast paced environment. 93% overall customer service satisfaction score for fiscal year 2022
- Executed hiring/onboarding process with employees and conducted performance evaluations.100% retention in fiscal year 2022
- Lead team's communication through shift meetings to follow up on performance goals and share HQ updates.
- Increased profits year over year from $5 million to $6 million through strategic fleet management.
Assistant Branch Manager
Enterprise Rent-A-Car
Atlanta, GA
04.2019 - 12.2020
- Supervised and trained rental agents and service agents to ensure excellent customer service and compliance with company policies and procedures.
- Managed fleet availability, rental rates, and vehicle maintenance to optimize profitability and customer satisfaction.
- Provided exceptional customer service by resolving issues, handling complaints, and ensuring overall customer satisfaction
- Managed branch with $2 million in total revenue
- Increased market share 22%, with continued growth
- Established and maintained over 30 business accounts
Management Trainee
Enterprise Rent-A-Car
Athens, GA
11.2017 - 04.2019
- Consistently Remained in the top 10% of the region for sales and service
- Established new business and maintained current relationships
- Responded to time sensitive reservation requests in a quick and efficient manner
- Gained knowledge and expertise of company policies, protocols and processes.
- Collaborated with assistant managers to open and close the branch, handle large transactions and manage inventory.
Education
Bachelor of Science - Sports Management
University of Georgia
Athens, GA 01.2013 - 08.2017
Skills
Leadership
Relationship Management
Employee Training/Development
Sales
Risk Assessment
Time Management
Customer Service
Communication
Timeline
Account Executive
Optomi Professional Services
10.2022 - Current
Branch Manager
Enterprise Rent-A-Car
12.2020 - 10.2022
Assistant Branch Manager
Enterprise Rent-A-Car
04.2019 - 12.2020
Management Trainee
Enterprise Rent-A-Car
11.2017 - 04.2019
Bachelor of Science - Sports Management
University of Georgia
01.2013 - 08.2017