Summary
Overview
Work History
Education
Skills
Timeline
Barista

Alexandria Barone

Account Executive
Atlanta,GA

Summary

Results-driven professional with extensive experience in managing teams and achieving sales targets as a Branch Manager and Account Executive. Proven ability to develop and implement effective strategies to increase revenue and market share. Strong leadership and communication skills, with a track record of building and maintaining client relationships.

Overview

6
6
years of professional experience

Work History

Account Executive

Optomi Professional Services
Atlanta, GA
10.2022 - Current
  • Develop and maintain strong relationships with clients to identify their business needs and provide effective solutions.
  • Conducted integrated sales presentations to illustrate value of service
  • Generate new business opportunities and expand company's client base through networking, referrals, and cold calling.
  • Collaborate with cross-functional teams, including recruiters and operations, to deliver exceptional client service and exceed revenue targets.
  • Conduct market research and stay up-to-date with industry trends to provide valuable insights and recommendations to clients.
  • Manage entire sales process, from initial contact to contract negotiation and closure, while ensuring client satisfaction and retention.
  • Attend industry events, and conferences to build brand awareness and establish the company as a thought leader in the industry.

Branch Manager

Enterprise Rent-A-Car
Atlanta, GA
12.2020 - 10.2022
  • Oversaw daily operations of a car rental branch, including managing a team of 20 employees and ensuring high levels of customer service.
  • Analyzed financial reports and performance metrics to identify areas for improvement and make data-driven decisions.
  • Delivered high levels of customer service in a fast paced environment. 93% overall customer service satisfaction score for fiscal year 2022
  • Executed hiring/onboarding process with employees and conducted performance evaluations.100% retention in fiscal year 2022
  • Lead team's communication through shift meetings to follow up on performance goals and share HQ updates.
  • Increased profits year over year from $5 million to $6 million through strategic fleet management.

Assistant Branch Manager

Enterprise Rent-A-Car
Atlanta, GA
04.2019 - 12.2020
  • Supervised and trained rental agents and service agents to ensure excellent customer service and compliance with company policies and procedures.
  • Managed fleet availability, rental rates, and vehicle maintenance to optimize profitability and customer satisfaction.
  • Provided exceptional customer service by resolving issues, handling complaints, and ensuring overall customer satisfaction
  • Managed branch with $2 million in total revenue
  • Increased market share 22%, with continued growth
  • Established and maintained over 30 business accounts

Management Trainee

Enterprise Rent-A-Car
Athens, GA
11.2017 - 04.2019
  • Consistently Remained in the top 10% of the region for sales and service
  • Established new business and maintained current relationships
  • Responded to time sensitive reservation requests in a quick and efficient manner
  • Gained knowledge and expertise of company policies, protocols and processes.
  • Collaborated with assistant managers to open and close the branch, handle large transactions and manage inventory.

Education

Bachelor of Science - Sports Management

University of Georgia
Athens, GA
01.2013 - 2017.08

Skills

    Leadership

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Timeline

Account Executive

Optomi Professional Services
10.2022 - Current

Branch Manager

Enterprise Rent-A-Car
12.2020 - 10.2022

Assistant Branch Manager

Enterprise Rent-A-Car
04.2019 - 12.2020

Management Trainee

Enterprise Rent-A-Car
11.2017 - 04.2019

Bachelor of Science - Sports Management

University of Georgia
01.2013 - 2017.08
Alexandria BaroneAccount Executive