Alexandria Blaylock
Trenton,GA
Summary
Front-end management professional with expertise in overseeing customer service, inventory management, and daily operations. Known for fostering team collaboration and driving results, adaptable to changing needs, and reliable in high-pressure environments. Skilled in staff training, conflict resolution, and ensuring exceptional customer experiences. Recognized for strong communication, leadership, and organizational abilities.
Overview
10
10
years of professional experience
Work History
Relationship Banker I
Regions Bank
Chattanooga, TN
11.2024 - Current
- Assisted clients with account inquiries and service requests to enhance customer satisfaction.
- Supported bankers in processing transactions efficiently using banking software systems.
- Learned regulatory compliance requirements to ensure adherence in daily operations.
- Collaborated with team members to maintain accurate records of customer interactions.
Front End Manager
Food City
Chattanooga, TN
05.2025 - Current
- Managed daily front-end operations, ensuring smooth customer experiences and efficient workflow.
- Trained new staff on point-of-sale systems and customer service protocols.
- Collaborated with inventory team to maintain product availability and presentation standards.
- Assisted in developing promotional displays to enhance merchandising efforts.
Shift Leader
McDonalds
Saltillo, MS
01.2016 - 12.2021
- Supervised team performance to ensure efficient service during peak hours.
- Trained new team members on operational standards and customer service protocols.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Conducted quality control checks to maintain food safety and presentation standards.
Education
Associate of Science - Accounting And Finance
Georgia Northwestern Technical College
Rome, Georgia, GA12-2025
Skills
- Customer service
- Employee supervision
- Staff supervision
- Performance improvements
- Fraud prevention
- Training and mentoring
- Cash register operation
- Team supervision
- Schedule management
- Cash flow management
- Risk mitigation
- Employee development and training
Timeline
Front End Manager
Food City
05.2025 - Current
Relationship Banker I
Regions Bank
11.2024 - Current
Shift Leader
McDonalds
01.2016 - 12.2021
Associate of Science - Accounting And Finance
Georgia Northwestern Technical College