RANESHIA D VEASLEY
Muscle Shoals,USA
Overview
5
5
years of professional experience
Work History
Relationship Banker I
Regions Bank
09.2024 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Receptionist
Bowen Orthodontic
02.2023 - 09.2024
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Assisted with administrative tasks such as filing documents, copying materials.
Universal Banker
BB&T/ Truist
12.2021 - 01.2023
- Performed daily balancing of assigned teller drawer, ensuring accuracy of all transactions processed throughout the day.
- Assisted customers in opening new accounts and provided detailed information on available banking services.
- Provided excellent customer service to clients by responding promptly and accurately to inquiries, complaints, and requests in a professional manner.
- Answered incoming calls from customers regarding account balances, fees, overdraft protection, loans and other related issues in a courteous manner.
- Maintained accurate records of client accounts and transactions in the bank’s computer system.
Dental Assistant Intern
Davis Dental
06.2020 - 11.2021
- Prepared treatment rooms with appropriate instruments and materials prior to patient visits.
- Welcomed, seated and draped patients to prepare for dental treatments.
- Assisted in the preparation of dental materials and instruments for dental procedures.
- Assisted with digital x-rays by exposing and developing radiographs.
- Complied with sanitation procedures, rules and regulations to maintain safe and clean working environment.
Education
High School Diploma -
Muscle Shoals High School
Muscle Shoals, AL05.2014
Certificate - Dental
Caris College
Jeffersonville, IN09.2021
Skills
- Customer Service
- Customer/Client relations
- Medical terminology knowledge
- Analytical Skills
- Medical Transcription
- Excellent computer skills
- Troubleshooting and testing skills
- Organizational Skills for Drills
- Organizational Skills Proficiency
LANGUAGES
English
Native
Timeline
Relationship Banker I
Regions Bank
09.2024 - Current
Receptionist
Bowen Orthodontic
02.2023 - 09.2024
Universal Banker
BB&T/ Truist
12.2021 - 01.2023
Dental Assistant Intern
Davis Dental
06.2020 - 11.2021
High School Diploma -
Muscle Shoals High School
Certificate - Dental
Caris College