ETHAN HATCHER
Dickson
Summary
Developed valuable skills in client-focused banking environment, including financial acumen and customer relationship management. Looking to transition into new field where these skills can drive success and growth. Committed to delivering exceptional service and building lasting relationships in any new role.
Overview
4
4
years of professional experience
Work History
Relationship Banker I
Regions Bank
07.2025 - Current
- Built trusted relationships with clients by understanding financial goals and recommending tailored banking solutions
- Assisted customers with new accounts, loans, and deposit products while ensuring compliance with bank policies
- Delivered exceptional service through proactive outreach, helping clients manage and grow their financial wellbeing
- Resolved complex customer inquiries efficiently while maintaining professionalism and accuracy
- Consistently met or exceeded individual and branch performance goals through teamwork and effective client engagement
Service Agent
Enterprise Rent-A-Car
04.2022 - 07.2022
- Assessed customer needs to provide the best solutions
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions
- Answered incoming calls promptly while providing exceptional customer service
- Handled difficult situations involving dissatisfied customers calmly and efficiently
- Maintained up-to-date knowledge of store policies and procedures
- Collaborated with team members to meet daily goals set by management.
Education
Bachelor of Science - Business Administration
Tennessee Technological University
Cookeville, TN05.2025
Skills
- Financial Analysis
- Strategic Decision-Making
- Banking Operations
- Risk Management
- Strong communication
- Customer service
- Data Analysis
- Data Interpretation
- Team collaboration
Timeline
Relationship Banker I
Regions Bank
07.2025 - Current
Service Agent
Enterprise Rent-A-Car
04.2022 - 07.2022
Bachelor of Science - Business Administration
Tennessee Technological University
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