Alexandria Boyd
Mount Pleasant,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, and adaptability. Adept at working effectively supervised or unsupervised and quickly mastering new skills.
I am currently looking for something that allows me to be more available for my family in the evening while being a productive member in the community.
Overview
17
17
years of professional experience
Work History
Part-Time Stay at Home Mom
Self
Mount Pleasant, TN
02.2013 - Current
Customer Counter Clerk
United Parcel Service, UPS
Columbia, TN
01.2008 - Current
- Greeted customers, answered questions and provided assistance.
- Resolved customer complaints in a timely manner.
- Operated cash registers to process payments from customers.
- Provided excellent customer service at all times.
- Ensured that the checkout counter was kept clean and organized at all times.
- Managed customer complaints and rectified issues to complete satisfaction.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Organized and tracked shipments, ensuring accuracy of delivery information.
- Verified and inspected items to be shipped for conformance to specifications.
- Packed items according to established procedures, using appropriate packing materials such as bubble wrap, peanuts, or tape.
- Labeled packages with identifying information including destination addresses and item descriptions.
- Utilized computer systems to track orders and maintain accurate shipping records.
- Calculated cost of shipping based on weight, dimensions, destination of package.
Education
High School Diploma -
Santa Fe Unit School
Santa Fe, TN05-2007
Skills
- Customer Engagement
- Listening Skills
- Problem-solving skills
- Customer Service
- Adaptable and Flexible
References
References available upon request.
Timeline
Part-Time Stay at Home Mom
Self
02.2013 - Current
Customer Counter Clerk
United Parcel Service, UPS
01.2008 - Current
High School Diploma -
Santa Fe Unit School