Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about electrical skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
11
11
years of professional experience
Work History
Security Supervisor
Urgent Care Froedtert Kenosha Hospital
02.2025 - 01.2026
Supervised daily security operations to ensure safety and compliance within facility.
Conducted regular assessments of security protocols, identifying areas for improvement.
Trained and mentored security personnel on best practices and emergency response procedures.
Coordinated incident investigations, documenting findings and implementing corrective actions.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Developed and implemented strategies to prevent and respond to security incidents.
Collaborated with management to develop security policies and procedures.
Server
Boat House Bar & Grill
07.2023 - 11.2024
Take orders and serve food and beverages
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Responded efficiently to guest inquiries and complaints in a professional manner.
Handle cash and credit card transactions
Assist with cleaning and closing duties
Provided excellent customer service to ensure satisfaction.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cashier (Seasonal)
Steins Garden & Gifts
04.2023 - 07.2023
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Hairstylist
Sevva
07.2022 - 04.2023
Provided consultations to clients about their desired hairstyle and hair care needs.
Applied highlights, lowlights or other coloring techniques.
Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Assisted other stylists with busy periods in the salon.
Participated in team discussions regarding marketing strategies for the salon.
Pursued continuing education and training to stay up to date with new trends and techniques.
BDC Service Representative
Zeigler Automotive Group
01.2022 - 07.2022
Provided customer support via phone and email inquiries in a timely manner.
Performed data entry of customer information into computer system.
Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
Explained warranty coverage to customers as needed.
Facilitated communication between technicians, sales personnel, and customers.
Participated in team meetings to discuss best practices for BDC operations.
Created reports detailing daily activities such as appointment schedules, cancellations, no-shows.
Hairstylist
Gemini Salon and Spa
10.2019 - 06.2021
Shaved, trimmed and shaped beards and mustaches.
Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Demonstrated and sold hair care products and cosmetics.
Used curlers, rollers and curling irons to press and curl hair.
Bleached, dyed or tinted hair using applicator or brush.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Cashier/Overnight Stocker
Kwik Trip
08.2018 - 09.2019
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Stocked shelves with merchandise when needed.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Assisted customers over the phone regarding store operations, product information and order placement.
Team Member
Monkey Joes
06.2015 - 07.2018
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Collaborated with team members to maximize productivity and efficiency.
Greeted customers upon entering the store with friendly demeanor.
Worked hard to learn required tasks quickly to maximize performance.
Rotated through series of different stations based on team needs.
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Instructional Coach - Interventions - Educator at Kenosha Unified School DistrictInstructional Coach - Interventions - Educator at Kenosha Unified School District