Summary
Overview
Work History
Education
Skills
Timeline
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ALEXANDRIA DOLKAS

Dunedin,FL

Summary

A dedicated professional with a strong background in customer service, recognized for exceptional communication and problem-solving skills. Proven ability to adapt to evolving needs and collaborate effectively within teams to drive results. Skilled in building lasting relationships, resolving concerns, and ensuring customer satisfaction. Highly adaptable, with strong multitasking and critical-thinking abilities.

Overview

10
10
years of professional experience

Work History

Customer Service Assistant Manager

RestaurantSupply.com / KitchenRestock.com
06.2017 - Current
  • Assist customers with product selection, purchases, and account management
  • Communicate effectively to resolve issues, follow up on orders, and open new accounts
  • Increase profitability by managing business accounts and maintaining relationships with regular customers
  • Create and manage Excel spreadsheets to track sales, quotes, and claims
  • Support accounts payable processes and follow up on payments
  • Perform data entry and order processing

Teacher Assistant

Sunshine Academy of Clearwater
06.2016 - 06.2017
  • Assisted lead teachers in various classrooms, focusing on the infant room
  • Prepared lesson materials, maintained classroom cleanliness, and created bulletin board displays
  • Provided individualized support to children to reinforce learning concepts
  • Ensured children had the resources and emotional support needed to succeed

Photographer

Clearwater Marine Aquarium
06.2015 - 02.2016
  • Captured and edited photos of guests and marine animals
  • Utilized Darkroom, Lightroom, and Photoshop for photo editing
  • Explained pricing and package details to customers
  • Organized and executed photographic events based on customer and facility needs

Education

High School Diploma -

Dunedin High School
Dunedin, FL
06-2015

Associate of Science - Cybersecurity

St. Petersburg College
Clearwater, FL
05-2026

Skills

  • Customer service
  • Account management
  • Data entry
  • Order processing
  • Microsoft Excel
  • Conflict resolution
  • Relationship building
  • Teamwork and collaboration

Timeline

Customer Service Assistant Manager

RestaurantSupply.com / KitchenRestock.com
06.2017 - Current

Teacher Assistant

Sunshine Academy of Clearwater
06.2016 - 06.2017

Photographer

Clearwater Marine Aquarium
06.2015 - 02.2016

High School Diploma -

Dunedin High School

Associate of Science - Cybersecurity

St. Petersburg College

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ALEXANDRIA DOLKAS