Summary
Work History
Education
Skills
Timeline
Generic

Alexandria Dukes

Dalzell,SC

Summary

Dynamic finance professional with proven expertise in bank reconciliation and exceptional customer service, honed at SAFE Federal Credit Union. Leveraged Microsoft Excel for financial reporting, achieving 100% accuracy in account management. Renowned for critical thinking and a strong work ethic, consistently delivering results beyond employer expectations.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Accounting Assistant

SAFE Federal Credit Union
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.

Accountant

Rent-A-Center
North Charleston, SC
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Used advanced software to prepare documents, reports, and presentations.

Teller

Bank of Clarendon
Manning, SC
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.

Customer Service Representative

SYKES
Sumter, SC
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.

Education

High School Diploma -

Crestwood High School
Sumter, SC

Skills

  • Customer Service
  • Bank Reconciliation
  • Microsoft Excel
  • Journal Entries
  • Data Entry
  • Attention to Detail
  • Finance
  • File and database management
  • Financial Reporting
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Accounting Assistant

SAFE Federal Credit Union

Accountant

Rent-A-Center

Teller

Bank of Clarendon

Customer Service Representative

SYKES

High School Diploma -

Crestwood High School

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Alexandria Dukes