Alexandria Gann
Calhoun,GA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. 6+ years customer service experience and 3+ years of medical terminology. Open availability and willingness to learn new skills. Excellent history of working well with co-workers and team members. Positive and upbeat additude with excellent communication skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
The Groover Clinic
03.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Tax Associate
PTS Tax
11.2021 - 03.2022
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Streamlined tax preparation processes for increased efficiency and accuracy in filing returns.
- Developed strong relationships with clients through consistent communication regarding their unique needs and goals related to taxation matters.
Lead Cashier/Key Holder Supervisor
Ulta Beauty Inc.
07.2021 - 11.2021
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
Supervisor/Team Leader
Food Lion
09.2018 - 05.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Education
High School Diploma -
Calhoun High School
Calhoun, GA2019
Skills
- HIPAA Compliance
- Customer Service
- Patient Scheduling
- Medical Terminology
- Data Entry
- Reliable team player
- Compassionate
Timeline
Medical Assistant
The Groover Clinic
03.2022 - Current
Tax Associate
PTS Tax
11.2021 - 03.2022
Lead Cashier/Key Holder Supervisor
Ulta Beauty Inc.
07.2021 - 11.2021
Supervisor/Team Leader
Food Lion
09.2018 - 05.2021
High School Diploma -
Calhoun High School