Alexandria Ginsburg
LEXINGTON,Kentucky
Summary
Highly-motivated and enthusiastic hospitality professional woman excelling in team based and independent capacities. Strong work ethic, adaptability, and exceptional interpersonal skills. Customer focused, with an attention to detail, creating a memorable customer experience in food service, lodging, resort activities and event planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chief Stewardess/Director of Yacht Reservations
Oceanside Golf Resort, Spa and Marina
Boothbay Harbor, ME
05.2023 - 09.2024
- Created a memorable, safe boating experience at a luxury coastal resort.
- Anticipated needs of passengers to enhance comfort and promote enjoyable cruise.
- Executed menu and drink orders to meet preferences of passengers.
- Organized daily operational needs.
Server
Roosterswings
LEXINGTON, Kentucky
02.2023 - 03.2023
- Served food and beverages to patrons and confirmed complete orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Assisted in training new servers.
Front Desk Assistant
The Kentucky Castle
Versailles, KY
11.2022 - 02.2023
- Input and confirmed reservations for guests.
- Assisted guests at check-in, providing information on various services within hotel.
- Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
Front Desk Agent
Oceanside Golf Resort, Spa and Marina
Boothbay Harbor, ME
06.2022 - 10.2022
- Assisted with check-in and check-out procedures for guests.
- Coordinated with internal departments to handle wide range of guest needs.
- Offered dining information and helped guests organize local activities to enhance stay.
Server
Roosters Wings
LEXINGTON, Kentucky
08.2018 - 04.2022
- Served food and beverages to patrons and confirmed complete orders.
- Assisted in training new servers.
Event Coordinator
Caddy's On The Beach
St. Petersburg, FL
05.2018 - 08.2018
- Planned various activities on the beach for patrons.
- Seasonal Employment.
Restaurant Hostess
Snapper's Restaurant
St. Petersburg, FL
05.2018 - 08.2018
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Seasonal Employment.
Restaurant Hostess
Roosters Wings
LEXINGTON, Kentucky
05.2014 - 04.2018
- Assigned seating arrangements based on customer preferences and restaurant policies.
Education
Bachelor of Science - Hospitality Management And Tourism | Business
University of Kentucky
Lexington, KY05-2022
Skills
- Customer Service
- Administrative Tasks
- Crew Coordination
- Training and Coaching
- Verbal and Written Communication
- Schedule Management
- Food and Beverage Preparation
- Safety Procedures
- Proficient in DOCKWA
- Proficient in RoomMaster
- Proficient in Toast
Certification
- S.T.A.R.S. Certification
Timeline
Chief Stewardess/Director of Yacht Reservations
Oceanside Golf Resort, Spa and Marina
05.2023 - 09.2024
Server
Roosterswings
02.2023 - 03.2023
Front Desk Assistant
The Kentucky Castle
11.2022 - 02.2023
Front Desk Agent
Oceanside Golf Resort, Spa and Marina
06.2022 - 10.2022
Server
Roosters Wings
08.2018 - 04.2022
Event Coordinator
Caddy's On The Beach
05.2018 - 08.2018
Restaurant Hostess
Snapper's Restaurant
05.2018 - 08.2018
Restaurant Hostess
Roosters Wings
05.2014 - 04.2018
Bachelor of Science - Hospitality Management And Tourism | Business
University of Kentucky
- S.T.A.R.S. Certification
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