Alexandria Harris
Houston,TX
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Dunkin' Donuts Franchising
03.2020 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Developed and managed relationships with customers to increase customer loyalty.
Caregiver
Amazing Caregivers Home Health
02.2021 - 09.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
No Degree - Criminal Justice
Lamar University
Beaumont, TXSkills
- Cashier Oversight
- Customer Service and Assistance
- Conflict Resolution Techniques
- Register Preparation
- Restock Products
- Customer Satisfaction
- Sweeping and Mopping
- Answering Customer Questions
- Refund Handling
- Food and Beverage Experience
- Customer Relationship Management
Timeline
Caregiver
Amazing Caregivers Home Health
02.2021 - 09.2022
Customer Service Cashier
Dunkin' Donuts Franchising
03.2020 - Current
No Degree - Criminal Justice
Lamar University
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