Well-rounded customer service professional committed to providing guests with genuine hospitality and delivering exceptional services in multiple areas. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
11
11
years of professional experience
2026
2026
years of post-secondary education
Work History
Bartender
The Annex
Corpus Christi
05.2025 - Current
Mixed and served a variety of cocktails and beverages for customers.
Maintained cleanliness and organization of the bar area throughout shifts.
Assisted in inventory management by tracking supplies and ordering stock.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided product recommendations based on customer needs and preferences.
Bar Manager
The Exchange
Corpus Christi
01.2020 - 05.2025
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Trained and supervised staff in customer service and bar techniques.
Developed cocktail menus and maintained inventory of beverages.
Organized promotional events to boost bar visibility and engagement.
Lead Bartender
Bourbon St. Sports Bar, Molly's, The Tavern
Corpus Christi
07.2018 - 01.2020
Managed bar operations, ensuring smooth service during peak hours.
Trained and supervised junior bartenders on cocktail preparation techniques.
Maintained cleanliness and organization of the bar area at all times.
Handled inventory management, tracking supplies and ordering as needed.
Provided top-notch customer service, engaging patrons and fostering a welcoming atmosphere.
Assistant Store Manager
Leslie's Pool Supplies, Service & Repair
Corpus Christi
09.2017 - 07.2018
Assisted in managing daily store operations and team activities.
Trained staff on product knowledge and customer service techniques.
Implemented inventory control measures to maintain stock levels.
Coordinated schedules and ensured adequate coverage during peak hours.
Resolved customer inquiries and provided effective solutions promptly.
Diagnosed mechanical issues in various equipment types.
Conducted routine maintenance on equipment to ensure optimal performance.
Conducted regular water quality tests and adjusted chemical levels accordingly.
Visual Merchandising Manager
Urban Outfitters, Inc.
Houston
01.2015 - 09.2017
Developed visual merchandising strategies to enhance customer engagement and brand identity.
Collaborated with cross-functional teams to implement seasonal product displays effectively.
Analyzed market trends to curate compelling visual presentations for retail spaces.
Designed layouts that optimize product visibility and improve customer experience.
Trained and mentored staff on visual standards and best practices for merchandising.