Alexandria Hurst
15916 County Road 5
Summary
Dynamic Inside Sales Representative with a proven track record at Swift Supply, excelling in customer service and relationship development. Enhanced sales revenue through tailored solutions and attentive service, while demonstrating exceptional organizational skills. Adept at resolving issues promptly, fostering long-term client connections, and maintaining product knowledge to maximize sales potential.
Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in CRM software, lead generation, and customer service.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Swift Supply
08.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Night Manager
Piggly Wiggly
03.2021 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Assistant Manager
Marvins
04.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Monroe County High School
Monroeville, AL05-2008
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Relationship development
- Adept multi-tasker
- Superior organizational skills
- Email and phone etiquette
Timeline
Inside Sales Representative
Swift Supply
08.2023 - Current
Night Manager
Piggly Wiggly
03.2021 - 08.2023
Assistant Manager
Marvins
04.2019 - 03.2020
High School Diploma -
Monroe County High School
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