Alexandria Ingelido
Health Care Service Group
Philadelphia,PA
2027
years of professional experience
Experienced customer service and operations professional with 7+ years of experience in retail, healthcare services, food and nutrition, and team leadership. Skilled in supervising daily operations, training and supporting employees, Resolving customer concerns, Managing workflow, and maintaining high standards of service. Strong communication, organization, problem solving, and multitasking skills with experience working in fast-paced environments. Dependable and adaptable professional seeking to bring strong leadership and customer service skills to a new opportunity.
Work History
Environmental Services Supervisor
1 Year 6 Months- Supervise daily environmental services and housekeeping operations to maintain a clean , safe, and sanitary healthcare environment
- Assigned cleaning duties and monitored staff to ensure tasks were completed accurately and on schedule
- Trained and assisted employees on cleaning procedures, safety requirements, and facility standards
- Inspected work areas to ensure cleanliness and quality standards were consistently maintained
- Addressed employees questions
Food & Nutrition Supervisor
- Supervised daily Food & Nutrition operations and supported staff throughout assigned shifts
- Trained and assisted new employees with department procedures, customer service and food-service standards
- Handle customer/patient concerns professionally and communicated issues to management when necessary
- Assisted management with department operations, quality control and maintaining high standards of service
Shift Supervisor
- Supervised daily store operations and supported associates during assigned shift
- Trained and supported new employees on customer service , store procedures, and product knowledge
- Maintained a clean , organized , and fully stocked sales floor and assisted with inventory management
- Responsible for payroll
- Opened and closed the store while ensuring security and operational procedures
Team Lead Sales Associate
- Led daily shift operations and assigned task to team members
- Provided friendly and professional customer service while addressing customer questions and concerns
- Monitored inventory and ensured products and supplies were stocked and organized
- Supported management with daily operations and ensured team members followed company policies
Education
High School Diploma
Skills
Customer Service
Team Leadership
Employee Training
Conflict Resolution
Problem Solving
Communication
Staff Supervision
Inventory Management
Timeline
Environmental Services Supervisor
Health Care Service Group
04.2025 - CurrentRead More
Food & Nutrition Supervisor
Jefferson Hospital
2023 - 2025Read More
Shift Supervisor
Sally’s Beauty Supply
2020 - 2023Read More
Team Lead Sales Associate
Top It! Frozen Yogurt Bar
2019 - 2020Read More
Pennsbury High School
High School Diploma
Read More