Summary
Overview
Work History
Education
Skills
Certification
Timeline
AWARDS
STAR PHLEBOTOMIST
Generic

ALEXANDRIA JOHNSON

Madison

Summary

Professional operations leader with proven ability to drive efficiency and streamline processes in dynamic environments. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expert in logistics management, process improvement, and workforce optimization. Known for reliability and effective communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Operations Supervisor

Grifols Biomat USA
08.2025 - Current
  • Oversee daily operations and ensure compliance with safety standards and regulatory requirements.
  • Lead process improvement initiatives that enhance operational efficiency and reduce waste.
  • Mentor and train staff on best practices and company policies to improve team performance.
  • Develop and implement standard operating procedures to streamline workflows across departments.
  • Manage inventory control systems, ensuring accuracy in stock levels and timely replenishments.
  • Ensure compliance with industry regulations and safety standards through continuous monitoring and enforcement.
  • Manage budgetary responsibilities, ensuring optimal allocation of resources to achieve operational excellence while minimizing expenses.
  • Lead a team of 15+ employees, fostering a collaborative work environment to achieve departmental goals and meet deadlines.

Assistant Manager

Grifols Biomat USA
09.2022 - 08.2025
  • Review and approve employee schedules.
  • Responsible for hiring, assignment and direction of work, development and training, disciplinary actions and termination.
  • Monitors and evaluates operations.
  • Collaborates with Quality to ensure that training and quality goals are met.
  • Determines the adequacy and adjust inventory levels of all soft goods and supplies.

Clinic Assistant

Covid Clinic, Inc.
01.2022 - 04.2022
  • Wear proper PPE and follow company protocols and policies.
  • Maintain clean and sanitized work areas.
  • Swab patient’s nostrils, ages 1-99.
  • Read and enter results into Wisconsin Department of Health systems for data records.
  • Assisted in patient check-in and appointment scheduling to streamline clinic operations.
  • Maintained patient records with accuracy, supporting data integrity and compliance standards.

Phlebotomy Supervisor

Grifols Biomat USA
09.2019 - 09.2022
  • Assist in donor suitability prior to plasmapheresis venipuncture.
  • Monitor donors during plasmapheresis procedure to ensure safe donations.
  • Assist with any donor reactions within policy guidelines.
  • Enforce and practice company SOP’s and PPE policies.

Education

High School Diploma -

Joseph A. Craig High School
Janesville, WI
06.2017

Skills

  • Staff training and development
  • Operational excellence
  • Management
  • Operational planning
  • Inventory management

Certification

CPR certified

Timeline

Senior Operations Supervisor

Grifols Biomat USA
08.2025 - Current

Assistant Manager

Grifols Biomat USA
09.2022 - 08.2025

Clinic Assistant

Covid Clinic, Inc.
01.2022 - 04.2022

Phlebotomy Supervisor

Grifols Biomat USA
09.2019 - 09.2022

High School Diploma -

Joseph A. Craig High School

AWARDS

HONOR ROLL- HIGH SCHOOL, MIGHTY MIDWEST ICON- GRIFOLS, STAR PHLEBOTOMIST- GRIFOLS

STAR PHLEBOTOMIST

The star phlebotomy award is a incentive my company has where if in a single month a phlebotomist can perform 200+ venipunctures with no overdraws and a minimum 99.75% yield. I won this award in 2023 with 400 sticks, no overdraws, and 99.76% yield.

ALEXANDRIA JOHNSON