Alexandria Lara
Corpus Christi,TX
Summary
Goal-oriented and passionate job seeker with strong organizational skills eager to secure a position with Kendra Scott. Ready to offer impressive leadership skills and help team achieve company goals. Proven history of increasing productivity and customer satisfaction with great phone skills and process improvement. Committed to best-in-class customer service and maintaining professionalism.
Overview
8
8
years of professional experience
Work History
Crisis Intervention Specialist
Avail Solutions, Inc
Corpus Christi, TX
02.2022 - 04.2022
- Member of on-call emergency response team for crisis intervention within facility.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Front Line Supervisor
United States Air Force, USAF
Fairfield, CA
05.2017 - 01.2021
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
- Created and oversaw employee training schedule to emphasize productivity and resource conservation.
- Verified operation of equipment by evaluating equipment, performing troubleshooting and calling for repairs.
- Coordinated and managed line shutdowns, production startups and changeovers.
Certified Pharmacy Technician
United States Air Force, USAF
Fairfield, CA
02.2017 - 01.2021
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Stocked, labeled and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Education
Master of Arts - Marriage And Family Therapy, And PCC
University of Massachusetts Global
Irvine, CA01.2024
Bachelor of Arts - Pre-Clinical Psychology
Brandman University
Irvine, CA06.2021
Associate of Science - Applied Science
Coastal Bend College
Beeville, TX05.2016
Skills
- Critical Thinking
- Complex Problem-Solving
- Team-Oriented
- Customer Service
- Efficient and Detail-Oriented
- Microsoft Word
- Quality Assurance
- Project Support
- Leadership Skills
- Team Meetings
Timeline
Crisis Intervention Specialist
Avail Solutions, Inc
02.2022 - 04.2022
Front Line Supervisor
United States Air Force, USAF
05.2017 - 01.2021
Certified Pharmacy Technician
United States Air Force, USAF
02.2017 - 01.2021
Master of Arts - Marriage And Family Therapy, And PCC
University of Massachusetts Global
Bachelor of Arts - Pre-Clinical Psychology
Brandman University
Associate of Science - Applied Science
Coastal Bend College
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