Alexandria Levy
Houston,TX
Summary
Dynamic and dedicated professional with exceptional customer service experience at Jones Old Fashioned Restaurant. Proven ability to enhance guest engagement and satisfaction through effective problem-solving and strong memory retention. Skilled in cash handling and maintaining cleanliness standards, consistently fostering positive relationships with patrons and ensuring a welcoming environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Jones Old Fashioned Restaurant
01.2021 - 05.2025
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Trained new servers on restaurant policies, menu details, and service protocols.
- Adapted quickly to changing priorities during peak hours to meet customer demands effectively.
- Resolved customer complaints promptly, ensuring a positive dining experience for all patrons.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Babysitter
Care.com
02.2020 - 01.2023
- Supervised children's daily activities, ensuring safety and engagement.
- Prepared nutritious meals and snacks tailored to dietary needs.
- Adapted caregiving strategies to meet individual children's preferences.
- Maintained a clean, safe environment conducive to learning and play.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
High School Diploma -
Westbrook High School
Beaumont, TX05.2025
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong work ethic
- Memory retention
- Cleanliness standards
Certification
Phlebotomy Technician
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Jones Old Fashioned Restaurant
01.2021 - 05.2025
Babysitter
Care.com
02.2020 - 01.2023
High School Diploma -
Westbrook High School