Alexandria Luna
Hemet,CA
Summary
Thank you for giving me the opportunity to share with you the experience that I do have. Although I may not check every box, I assure you that I am reliable, focused, driven and a quick learner.
I am personable and dedicated and have years of experience in customer service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
17
17
years of professional experience
Work History
Housekeeper
Self-employeed
Hemet
03.2024 - Current
- Organize the family schedule.
- Plan and conduct educational and recreational activities for children.
- Develop and manage household budget, pay bills, complete errands, and shopping.
- Prepare and serve nutritionally balanced meals.
- Maintain a sanitary environment with the use of basic cleaning supplies.
- Provide transportation to and from appointments.
- Attend one-on-one meetings with school staff, volunteer for class assignments, and chaperone class extracurricular activities.
Office Manager
Lunas Auto Detailing
Hemet, CA
09.2016 - Current
- Maintain a filing system for records, correspondence, and other documents.
- Order supplies and equipment to maintain adequate inventory levels.
- Answer phone calls, respond to emails.
- Work with QuickBooks and minor accounting activity.
- Prepare Profit and Loss reports for the end of the year.
- Prepare all documents for taxes.
- Prepare and send out quarterly taxes and paperwork.
- Prepare and send all invoices.
- Maintain all DMV registration and smog checks.
- Process payroll accurately ensuring all employees are paid on time.
Dental Assistant
Paul J Styrt & Assosiates
Hemet, CA
07.2007 - 02.2015
- Back office: Processed and developed dental radiographs (x-rays). Inquired about the patient's medical history and vitals. Prepared and sterilized instruments and equipment. Assisted patients to feel comfortable before, during, and after dental treatment. Provided patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling). Taught patients' appropriate oral hygiene strategies to maintain oral health. (e.g., tooth brushing, flossing, and nutritional counseling). Recorded impressions of patients' teeth for study casts (models of teeth). Completed assignments in the back office. Ensured office was sterilized and sanitized. Checked and monitored inventory. Ordered medications needed for treatment.
- Front office: Greeted and welcomed patients to the practice. Scheduled, rescheduled, or cancelled appointments as needed. Assisted patients to complete yearly information forms. Prepared patients' charts and daily schedules for Dental, as well as Orthodontic, staff. Updated patient records and documented recent treatments and procedures. Provided telephonic reminders. Communicated with medical insurance providers to determine if patients were required to make co-payments. Processed and issued dental claims. Verified methods of payment and collected payments as needed. Performed general office duties, such as answering telephones, photocopying, filing, and faxing.
Education
Dental Assistant - Dental Assisting
Institute of Medical Careers
Pittsburgh, PA10-2004
GED -
Pittsburg Adult Education Center
Pittsburg, CA08-2004
California dental
Skills
- Customer Service
- Office Management
- Expense Reporting
- Staff Management
- Inventory Control
- Billing
- Excellent multi-tasking ability
- Office management software
- Mail handling
Timeline
Housekeeper
Self-employeed
03.2024 - Current
Office Manager
Lunas Auto Detailing
09.2016 - Current
Dental Assistant
Paul J Styrt & Assosiates
07.2007 - 02.2015
Dental Assistant - Dental Assisting
Institute of Medical Careers
GED -
Pittsburg Adult Education Center
California dental