Alexandria Mangino
Summary
Hardworking Esthetics Student with exceptional knowledge of skin care. Excellent multitasking and problem-solving traits. Tactful and discrete with proven success working alone or with teams.
Overview
6
6
years of professional experience
Work History
House Cleaner
Pristine Clean
2018.08 - Current
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
Server
Oishii Teriyaki
2022.08 - 2023.02
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Barista
Starbucks
2018.02 - 2022.11
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Server
Jinme Ramen & Sushi
2020.05 - 2021.09
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Certificate - Esthetician
Citrus Heights Beauty College, Inc.
Citrus Heights, CA05.2024
Skills
- Daily specials memorization
- Guest Engagement
- Service prioritization
- Strong Work Ethic
- Cash Handling
- Quality Control
- Sales Techniques
- Team Leadership
- Household Management
- Cleaning and sanitization
- POS Systems
- Beverage Preparation
Timeline
Server
Oishii Teriyaki
2022.08 - 2023.02
Server
Jinme Ramen & Sushi
2020.05 - 2021.09
House Cleaner
Pristine Clean
2018.08 - Current
Barista
Starbucks
2018.02 - 2022.11
Certificate - Esthetician
Citrus Heights Beauty College, Inc.
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