Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexandria Mariano

Farmington,NM

Summary

Dynamic customer service professional with experience at Starbucks, excelling in beverage preparation and fostering customer connections. Recognized for attention to detail and effective communication, consistently enhancing guest experiences. Proven ability to manage time efficiently and resolve issues, ensuring order accuracy and satisfaction in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Farmington, NM
06.2024 - Current
  • Crafted personalized beverages, enhancing customer experiences through attention to detail.
  • Maintained cleanliness of environment to uphold high service standards.
  • Ensured timely order delivery while fostering customer connections.
  • Prioritized customer satisfaction by focusing on beverage preparation quality.

Host

Texas Roadhouse Restaurant
Farmington, NM
03.2024 - 06.2025
  • Managed incoming calls efficiently during peak hours to maximize reservation capacity.
  • Greeted guests warmly upon arrival, ensuring a welcoming atmosphere.
  • Guided guests to their tables, enhancing overall dining experience.
  • Took reservations via phone and in-person, maintaining accurate records.

Cashier

Freddy's Frozen Custard & Steakburgers
Farmington, NM
12.2022 - 03.2024
  • Greeted customers and answered any questions they had about the store's menu.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Inspected orders to make sure they were accurate before handing them to customers.

Education

High School Diploma -

Piedra Vista High School
Farmington, NM
05-2023

Skills

  • Beverage preparation
  • Point of sale operation
  • Time management
  • Team collaboration
  • Cash handling
  • Attention to detail
  • Problem solving
  • Order accuracy
  • Customer service
  • Cleanliness maintenance
  • Excellent memory
  • Verbal and written communication

References

References available upon request.

Timeline

Barista

Starbucks
06.2024 - Current

Host

Texas Roadhouse Restaurant
03.2024 - 06.2025

Cashier

Freddy's Frozen Custard & Steakburgers
12.2022 - 03.2024

High School Diploma -

Piedra Vista High School

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