Alexandria Marshen
Washington,NC
Summary
Dynamic and dedicated professional with experience at Zaxbys, excelling in customer service and multitasking. Proven ability to enhance workflow efficiency and train new team members. Strong communication skills and a commitment to maintaining safety standards contribute to a positive work environment and improved customer satisfaction.
Developed strong foundation in customer service and teamwork within fast-paced food service environment. Demonstrated ability to maintain cleanliness, follow health regulations, and efficiently manage tasks. Seeking to transition into new field, leveraging communication skills and capacity to adapt quickly to new challenges.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Zaxbys
06.2024 - Current
- Prepared and assembled food orders in accordance with company standards.
- Maintained cleanliness and organization of workstations to ensure safety compliance.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Trained new employees on food preparation processes and safety procedures.
- Monitored food quality and presentation, ensuring adherence to company guidelines.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Hospital Volunteer
ECU Health
06.2025 - 08.2025
- Assisted healthcare staff with patient care and comfort needs.
- Supported administrative tasks, including filing and organizing patient records.
- Communicated effectively with patients to provide information and reassurance.
- Maintained cleanliness and order in waiting areas and patient rooms.
- Collaborated with team members to enhance overall patient experience.
- Participated in training sessions to learn hospital protocols and procedures.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Complied with HIPAA standards to confidentially maintain patient medical information.
Education
High School Diploma -
Washington Montessori Public Charter School
Washington, NCSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Problem-solving
- Strong communication skills
- Team oriented
- Cash register operation
- Teamwork and collaboration
- Organized and efficient
- Leadership qualities
- Time management
Timeline
Hospital Volunteer
ECU Health
06.2025 - 08.2025
Food Service Worker
Zaxbys
06.2024 - Current
High School Diploma -
Washington Montessori Public Charter School