Alexandria Moisan
Decatur,IL
Summary
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Advance Auto Parts
03.2024 - Current
- Trained and guided employees, enhancing team proficiency and performance.
- Managed inventory levels to ensure optimal stock availability.
- Executed scheduling operations for staff shifts and activities.
- Oversaw opening and closing procedures to maintain operational integrity.
- Accepted inventory deliveries, verifying accuracy against purchase orders.
- Administered commercial accounts, ensuring timely billing and account management.
Forklift Operator/Material Handler
Caterpillar
07.2023 - 02.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
Sales Associate
Dollar General
03.2023 - 07.2023
- Open and closed the store, made sure bank deposits were made. Help employees or manager with anything needed to be done.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Hood Technician
Express Oil Change & Tire Engineers
02.2023 - 03.2023
- Performed preventative maintenance on vehicles, resulting in reduced long-term costs for clients and improved vehicle reliability.
- Displayed adaptability by quickly acclimating to the unique needs of each customer and their specific vehicle make or model.
- Skillfully utilized diagnostic tools to accurately identify automotive system issues and recommend appropriate solutions.
- Ensured accurate record-keeping by thoroughly documenting all services performed on each vehicle as per company guidelines.
- Continually sought out opportunities for professional development within the automotive industry, staying abreast of emerging trends and technologies in order to better serve clients.
- Reduced vehicle downtime for clients by efficiently completing hood maintenance tasks in a timely manner.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Replaced and repaired vehicle parts according to work order instructions.
- Followed standard operating procedures to achieve consistent quality of work.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
Shop Manager
Take 5 Oil Change
03.2022 - 11.2022
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Education
George Washington Carver
Montgomery,ALSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Goal setting
- Workload management
- Retail operations
- Team building
- Recruiting and interviewing
- Strategic planning
- Sales growth
Timeline
Assistant Manager
Advance Auto Parts
03.2024 - Current
Forklift Operator/Material Handler
Caterpillar
07.2023 - 02.2024
Sales Associate
Dollar General
03.2023 - 07.2023
Hood Technician
Express Oil Change & Tire Engineers
02.2023 - 03.2023
Shop Manager
Take 5 Oil Change
03.2022 - 11.2022
George Washington Carver