Alexandria Morton
Garden City,MI
Summary
Detail-oriented professional with safety certifications and emergency medical training, ready to improve operations in industrial, environmental, or refinery environments. Proven ability to adapt quickly and effectively to new challenges. Committed to contributing to organizational success and safety standards. Seeking roles with strong, long-term growth and development opportunities.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Medical receptionist
Webster sports orthopedics
09.2018 - 10.2019
- Proficient in managing multi-line phone systems, scheduling appointments for numerous therapists, and maintaining patient records
- Skilled in verifying insurance coverage, processing payments, and handling billing inquiries
- Experienced in greeting patients, providing excellent customer service, and addressing their needs with professionalism and empathy
- Strong attention to detail and organization, ensuring accuracy in all administrative tasks
- Ability to prioritize and multitask in a fast-paced medical office environment
- Proficient in using electronic health records (EHR) systems and other office software to streamline workflow and improve efficiency
- Excellent communication skills, both written and verbal, with the ability to effectively interact with patients, colleagues, and healthcare providers
Medical receptionist
Stat med Urgent care
03.2018 - 09.2018
- Greet patients and visitors in a friendly and professional manner
- Check patients in and verify insurance information
- Schedule appointments and update patient records
- Collect co-payments and process payments
- Answer phone calls and respond to inquiries
- Assist with medical records requests
- Communicating with medical staff regarding patient needs and concerns
- Maintain cleanliness and organization of the reception area
- Adhere to HIPAA regulations and patient confidentiality guidelines
- Assist with other administrative tasks as needed.
Direct care worker/ Weekend Supervisor
Progressive Lifestyles
08.2012 - 03.2015
- Supervised and supported daily group home operations for adults requiring assistance with daily living.
- Assisted residents with personal care, promoting independence and self-respect.
- Administered medications and maintained accurate care documentation.
- Trained and supervised staff to ensure compliance, safety, and quality service.
- Coordinated transportation, community outings, and budgeting activities to enhance residents’ life skills.
- Monitored and addressed residents’ health and emotional needs promptly and compassionately.
Education
EMT Training -
UC Davis
Davis, CA01.2020
OSHA 30
Hazwoper 40
TWIC Card
Skills
- Self-motivated
- Detail-oriented
- Team collaboration
- Leadership
- Strong verbal and written communication
- Conflict resolution
- Data archiving
- Proficient in Microsoft Office and Excel
- Safety training
- Incident reporting
- Risk management
- OSHA compliance
Certification
Hazwoper 40
References
Furnished upon request
Timeline
Medical receptionist
Webster sports orthopedics
09.2018 - 10.2019
Medical receptionist
Stat med Urgent care
03.2018 - 09.2018
Direct care worker/ Weekend Supervisor
Progressive Lifestyles
08.2012 - 03.2015
EMT Training -
UC Davis
OSHA 30
Hazwoper 40
TWIC Card