Alexandria Murn

• Set up and completed loan submission packages checking for missing, incomplete or inaccurate details.
• Gathered all conditions requested for Underwriter conditions; coordinated closings with Title.
• Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
• Liaised between all parties involved with consistent verbal and written communication.
• Constantly learned guidelines, lender systems and new overlays.
• Processed complex financial paperwork with efficiency and accuracy.
• Possessed strong attention to detail while multitasking and managing timelines for multiple projects at one time.
• Processed for the number one broker branch and top producing Loan Officer at NEXA Mortgage, working their team's files.

• Key Manager Responsibilities- was promoted after two years working as a server/bartender.
• Developed professional relationships to improve retention of key customers.
• Learned entire drink catalog of items to improve recommendations and increase upsells to customers.
• Counted registers, cleaned and secured building at end of shift.
• Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.

• Range counter cashier responsible for checking members in/out of shooting range and assisted in sales of products.
• Offered guidance to tourists- educated in proper safety protocol
• Performed government background checks for purchases, handled confidential information
• Promoted facility membership products to bring repeat customers.

• Offered graphic design work for businesses/individuals seeking printing services from God Feet Printing, sublet of God Feet.
• Drafted and prepared design to be printed on clothing for fundraising events based on client parameters.
• Created digital image files for use in digital and traditional printing methods.
• Employed design fundamentals when selecting typography, composition, layout and color in design work.

• Provided marketing services to small businesses.
• Put together videos for social media, advertising and informational purposes.
• Developed display, marketing and packaging materials to support product branding strategies.
• Utilized Adobe Creative Suite to design posters, pamphlets and flyers for projects and events for marketing and advertising purposes.

• Documented borrower's information in loan processing system and resolved any discrepancies.
• Worked with Loan Officer to create application profile in system and review key information at various stages within process.
• Set up files using loan officer checklist and submitted on-time for processing.

• Designed and executed company's monthly newsletter, filmed and edited weekly video loop, and marketing campaigns sent out to potential clients.
• Created engaging content for Facebook, Twitter and Craigslist for property listings.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Prepared purchase agreements and disclosures and used Top Producer to complete paperwork.

Herberger Institute for Design and the Arts

• Member of the President Barack Obama Scholars Program
• Received New American University Scholarship for outstanding high school academic ability