Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexandria Pearson

Jacksonville,FL

Summary

Motivated and detail-oriented Deposit Loan Analyst Level 2 with a strong foundation in data processing, inside sales support, and financial services. Proven track record in account maintenance, client communication, regulatory compliance, and operational efficiency. Recently certified in retirement planning (ASPPA) and known for excellent customer service and cross-functional collaboration. Looking to leverage analytical and interpersonal skills in an Inside Sales Data Processing role.

Overview

5
5
years of professional experience

Work History

Deposit/Loan Analyst II

FIS
10.2024 - Current
  • Promoted based on performance and leadership in workflow efficiency and client satisfaction.
  • Process high-volume financial transactions and account updates with 100% compliance to regulatory standards.
  • Coordinate with inside sales teams to support data accuracy and customer account needs.
  • Collaborate with cross-functional teams to deliver timely solutions for escalated account inquiries.

Depost/Loan Analyst I

FIS
06.2023 - 10.2024
  • Performed daily customer and account maintenance using internal workflow systems.
  • Researched and resolved complex client issues, ensuring compliance and client retention.
  • Generated and analyzed reports for internal audits and client reviews.
  • Maintained detailed records of all transactions according to regulatory requirements while ensuring strict confidentiality of client data.

Assistant Bar Manager

Mellow Mushroom
12.2020 - 06.2023
  • Organized and managed bar staff, ensuring all employees were properly trained in safety protocols, customer service and product knowledge.
  • Created daily drink specials to increase sales volume and revenue.
  • Maintained accurate inventory of alcoholic beverages and ensured stock was ordered as needed.
  • Monitored cash register transactions to ensure accuracy of payments received from customers.

Education

High School Diploma -

Nease High School
07-2012

Introduction To Retirement

ASPPA
03-2025

Skills

  • Data Entry & Processing
  • Inside Sales support
  • Microsoft Excel & Office Suite
  • Regulatory Compliance
  • Customer Relationship Management (CRM)
  • Communication & Team Collaboration
  • Financial Account Maintenance
  • Critical Thinking & Problem Solving
  • Attention to detail

Accomplishments

  • 2023 Rose award Finalist for Excellent Customer Service.
  • Frequently recognized by peers and supervisors for attention to detail and leadership

Timeline

Deposit/Loan Analyst II

FIS
10.2024 - Current

Depost/Loan Analyst I

FIS
06.2023 - 10.2024

Assistant Bar Manager

Mellow Mushroom
12.2020 - 06.2023

High School Diploma -

Nease High School

Introduction To Retirement

ASPPA