Alexandria Perez
Carson, CA
Summary
Passionate sales leader offering 10 years of achievement in leadership and elevating the client experience. Goal-oriented candidate that thrives in an environment that embraces creativity, diversity, and team empowerment.
Overview
6
6
years of professional experience
Work History
Associate Store Manager
Madewell
10.2023 - Current
- Collaborates with community businesses/vendors to execute promotional events and in-store activities, boosting customer traffic and sales
- Leads and mentors the sales team through product knowledge and performance feedback to elevate customer engagement
- Supports the Store Director with all aspects of the business, including sales performance, inventory management, and team development to ensure alignment with Madewell’s operational standards
Service and Selling Manager
Anthropologie
04.2021 - 10.2023
- Upheld a service culture that elevated customer loyalty to maintain #1 core volume and #1 in concierge sales in the Central CA district
- Partnered with the Store Brand Leader and Visual Merchandising Manager to implement presentation and operational standards to increase annual revenue
- Reinforced a healthy culture through proactive coaching, team empowerment, and navigating complexities with positive communication
Stage Experience and Services Manager
Sephora
02.2019 - 12.2020
- Established organized structure to achieve successful product launches, events, and brand visits
- Ensured advisors were executing Sephora's selling model and engaged with our innovative technology during consultations
- Launched the Sephora Credit Card by targeting team consistency and customer trends to maintain an upward trajectory of monthly sign-ups
Education
El Camino College
Torrance, CASkills
Coaching & Developing
Customer Experience
Brand Events
Project Management and Product Launch
Recruiting and Retention
Visual Merchandising
Timeline
Associate Store Manager
Madewell
10.2023 - Current
Service and Selling Manager
Anthropologie
04.2021 - 10.2023
Stage Experience and Services Manager
Sephora
02.2019 - 12.2020
El Camino College