Alexandria Quick
Hartsdale
Summary
Hardworking Medical Billing and Coding Specialist with 20+ years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes. Applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
30
30
years of professional experience
Work History
Supervisor, Credit Department/Financial Assistance Unit
RIVERSIDE HEALTHCARE
Yonkers, NY
02.2015 - Current
- Work conjointly with the Credit Manager
- Administer for a staff of 5 employees
- Responsible for helping patients apply for insurance and Medicaid
- Maintenance of daily deposits and credit balances.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Medical Coding and Billing Consultant
IMIS CODING AND BILLING SERVICE
Briarcliff Manor, NY
01.2013 - Current
- Coding and billing for multiple physician offices
- Follow-up on denials
- Examination and coding of patient records
- Experienced in E/M services
- Verify medical necessity of services provided.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
Medical Biller and Coder
Michael Malotz Skilled Nursing Pavilion
Yonkers, NY
06.2001 - 02.2015
- Submission of billing claims and resolution of denied claims, negotiations with insurances
- Assist the controller with everyday affairs.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
Office Manager
Cardiovascular Services, LLP
05.1994 - 06.2001
- Administered a staff consisting of 8 employees, including hiring, firing, scheduling
- Patient relations and customer service, responded to patients needs and provided additional support when necessary
- Maintained office expenses and oversaw all monetary transactions.
Education
Certified -
American Academy of Professional Coders
10.2017
Diploma -
Gorton High School
01.1976
Skills
- Medical Coding Expertise
- HIPAA Compliance
- Insurance Verification
- Payment posting
- Continuous Learning Attitude
- CPT coding knowledge
Job Skills
- AAPC Certified Coder
- Trained in billing, e-filing and e-coding
- Strong interpersonal skills, problem solving skills
- Management experience
- Long standing history in healthcare systems
- Extensive computer skills
References
Available upon request
Timeline
Supervisor, Credit Department/Financial Assistance Unit
RIVERSIDE HEALTHCARE
02.2015 - Current
Medical Coding and Billing Consultant
IMIS CODING AND BILLING SERVICE
01.2013 - Current
Medical Biller and Coder
Michael Malotz Skilled Nursing Pavilion
06.2001 - 02.2015
Office Manager
Cardiovascular Services, LLP
05.1994 - 06.2001
Certified -
American Academy of Professional Coders
Diploma -
Gorton High School