Alexandria Repola
Gilbert,AZ
Summary
Dedicated Certified Phlebotomist with hands-on experience in primary and urgent care, specializing in venipuncture, laboratory procedures, and clinical operations. Combines healthcare expertise with over 9 years of high-end hospitality experience, offering strong patient relations, communication, and administrative skills. Currently pursuing Medical Billing and Coding to further expand knowledge of healthcare operations. Committed to delivering exceptional patient care and contributing to an efficient, patient-centered healthcare environment.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Phlebotomist/Support Staff
Holistic Urgent and Primary Care
Scottsdale, AZ
09.2021 - 10.2025
- Performed a variety of venipuncture techniques to collect blood specimens for lab procedures, supporting accurate diagnosis and patient care.
- Executed clerical duties by preparing files and reports, monitoring and replenishing supplies, maintaining organized work areas to support seamless operations.
- Performed venipuncture and capillary collections following specimen handling protocols. Verified patient identity and prepared collection supplies for smooth visit flow. Labeled, processed, and transported specimens accurately to support reliable test results. Maintained infection control standards and sanitized equipment between patient encounters. Coordinated with clinical staff to prioritize urgent draws and reduce workflow delays. Documented collection details in electronic medical records with attention to accuracy. Supported patients with calm communication to ease anxiety during blood collection. Trained new staff on phlebotomy procedures, safety practices, and specimen handling.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Banquet Server
Arizona Taste Catering
Scottsdale, AZ
01.2011 - 08.2023
- Set up extensive events with buffet stations, food stations, or formal sit-down dinners, including ceremony and hors d'oeuvre preparation, ensuring seamless event execution.
- Carried appetizer and drink trays at weddings, brunches, banquets, and fundraisers, delivering prompt service to large groups of attendees.
- Walked among tables to efficiently refill water and beverage glasses, enhancing guest satisfaction during high-volume events.
- Collected dishes and glassware promptly after each course, maintaining cleanliness and supporting high customer satisfaction throughout events.
- Maximized team performance by training new employees on food handling, guest expectations, and off-premise catering protocols, improving service consistency.
- Coordinated event crew scheduling to ensure adequate staffing and facilitate smooth event operations.
- Supported office operations by answering phones and emails, setting client appointment tastings, making client calls, assisting with invoices, and addressing client questions.
Education
Associate of Arts - Pre-Nursing
Scottsdale Community College
No Degree - Medical Billing And Coding
DeVry University
02-2027
Associate of Science - Phlebotomy
Pima Medical Institute-Mesa
Phoenix, AZ11-2026
Skills
- Venipuncture expertise
- Phlebotomy
- Patient Interaction
- Clinical Support
- EMR systems/HIPAA
- HIPAA compliance
- Records management
- Appointment scheduling
- Customer service
- Patient assistance
- Event Coordination
- Reception Duties
- Pediatric phlebotomy
Certification
- Driver's License
- CPR/AED
- Certified Phlebotomy Technician
- BLS Certification
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Timeline
Phlebotomist/Support Staff
Holistic Urgent and Primary Care
09.2021 - 10.2025
Banquet Server
Arizona Taste Catering
01.2011 - 08.2023
Associate of Arts - Pre-Nursing
Scottsdale Community College
No Degree - Medical Billing And Coding
DeVry University
Associate of Science - Phlebotomy
Pima Medical Institute-Mesa