ALEXANDRIA RILEY
Long Beach,CA
Summary
Dedicated sales professional with a proven track record in hospitality, and real estate. Recognized for exceptional communication and teamwork skills, driving sales and fostering strong client relationships. Proficient in identifying customer needs and delivering tailored solutions, while maintaining a proactive approach to achieving strategic targets. Committed to continuous learning and professional growth within dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Berkshire Hathaway HomeServices
Beverly Hills, CA
01.2025 - Current
- DRE 02242791
- Licensed since May 2024.
- The first sale was $1,365,000.
- Advise clients on market conditions, prices, mortgages, and legal requirements.
- Oversee and negotiate offers for real estate purchases on clients' behalf.
- Enhance customer satisfaction ratings by effectively and swiftly resolving issues.
- Facilitate deals between sellers, buyers and brokers for maximum profits.
- Manage marketing strategies for properties including advertising campaigns and open houses.
- Maintain updated knowledge of local real estate markets.
Server
Morton's The Steakhouse
Anaheim, CA
06.2020 - Current
- Server at the highest-grossing venue in the company.
- Extremely well-versed in upselling gourmet meats, seafood, and wine pairings.
- Top seller continuously of our LSC rewards cards to incentivize guest return.
- Provided exceptional service to high volume of daily customers.
Server
Tao Downtown
New York, NY
12.2018 - 02.2021
- Top seller of promotional dishes, beverages, or bottles
- Experienced server at one of the busiest, most notable restaurants in NYC
- Handled extremely high-end and celebrity clientele
- High volume, nightclub-like atmosphere
Restaurant & Events Manager
Tao Group Hospitality
New York, NY
09.2017 - 12.2018
- Promoted to Manager at Lavo Nightclub & Ristorante after three months.
- Helped to implement a 'Birthday Presentation' program that generated $80K in its first year.
- Responsible for managing all front-of-house operations and managing all private events at this upscale, industrial-chic Italian eatery, which features a downstairs nightclub with DJs and bottle service, serving up to 300 covers per night.
- Handled hiring, scheduling, and training for a team of 60 staff members.
- Handled staffing, preparations, and management for several events per week, with up to 75 guests.
- Provided nightly financial summaries to upper management.
- Proficient in Excel, Word, HotSchedules, TripleSeat, and Avero
- Facilitated smooth on-site operations, resolving unforeseen issues promptly to avoid disruptions.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Oversaw setup, breakdown, and storage of all equipment used for events.
- Monitored event progress by tracking expenses against budget and adjusting as needed.
Fine Dining Server
Prospect
San Francisco, CA
02.2014 - 08.2017
- Highly anticipated all guests' needs in order to deliver elevated levels of fine dining service at this upscale New American restaurant and bar.
- Owner-operated fine dining space with extremely high level of standards and a farm to table menu that changed daily
- Mandatory weekly wine classes for the entire four years.
Server/Bartender
Hooters
Rohnert Park, CA
02.2010 - 12.2013
- Operated POS terminals to input orders, split bills and calculate totals.
- Took orders from customers accurately and in a timely manner.
- Implemented feedback from customers to improve service quality and menu offerings.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education
General Education Courses -
Santa Rosa Community College
Santa Rosa, CASkills
- Sales
- Client consultation
- Contract negotiation
- Marketing
- Management
- Customer service
Certification
- DRE: 02241791
- SheCodes Introduction to Coding Certification ID # f2006770dfc1145a08621d12bf088a1b
References
References available upon request.
Timeline
Real Estate Agent
Berkshire Hathaway HomeServices
01.2025 - Current
Server
Morton's The Steakhouse
06.2020 - Current
Server
Tao Downtown
12.2018 - 02.2021
Restaurant & Events Manager
Tao Group Hospitality
09.2017 - 12.2018
Fine Dining Server
Prospect
02.2014 - 08.2017
Server/Bartender
Hooters
02.2010 - 12.2013
General Education Courses -
Santa Rosa Community College
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